DescriptionDigital workplace transformation has been through a huge acceleration due to the enforced remote work caused by the Covid-19 pandemic. As a result, knowledge-based organisations had to swiftly use digital technologies to transform their workplaces from the traditional office environment to Work from Home (WFH) or hybrid workplace model. In the hybrid workplace model, some employees return to their workplace and others continue to work from home, though variations exist within this model. In this context, leadership has been identified as critical in the success of the workplace transformation in the post Covid-19 context. Today, as we move towards the new hybrid work environment, there is a need to understand the emerging and successful workplace leadership practices to keep both employees and clients engaged with business activities. The study presented here draws on empirical data collected from Microsoft ANZ corporation to explore how leaders in the organisation develop engagement with employees and clients when a hybrid workplace model is in operation.
|Period||8 Feb 2022|
|Held at||Digital Organisation and Society Research Centre, United Kingdom|
|Degree of Recognition||International|