Description
Abstract: Trustworthy communication is crucial for building (and maintaining) safe, inclusive, and informed societies. For marginalised communities, however, disparate access to reliable information is an enduring problem; especially for migrants and people with disability. These communities are, in turn, more vulnerable to the negative impacts of information disorders, especially during crisis events. This problem was illuminated in my exploration of the communication challenges facing migrants and people with disability in Australia during the SARS-CoV-2 (Covid-19) pandemic. Being unable to understand poorly translated communication about the crisis routinely compelled these communities to engage with (and believe) false - and in many cases, dangerous - information. Drawing upon these findings, alongside the broader literature surrounding information disorders in diverse societies, this chapter discusses the important role of accessible communication to uphold information resilience. I present recommendations for research, policy, and practice seeking to better understand the adverse social, economic, political, and health impacts of information disorders; arguing that effective responses to this problem require a more comprehensive appreciation of the socio-cultural contexts that increase marginalised communities’ vulnerability to mis/disinformation in times of crisis. I also propose that prioritising intersectional approaches in inclusive communication research and policy initiatives - informed through culturally safe, participatory methods that centre lived expertise - is an important first step to fostering more informationally resilient societies.| Period | 26 Apr 2025 |
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| Held at | National University of Singapore, Singapore |
| Degree of Recognition | International |