Online travel agents on notice after Canberra man's Wotif case

Description

The ACT Civil and Administrative Tribunal found Wotif had engaged in misleading and deceptive conduct in breach of the Australian Consumer Law, because the website had proclaimed it had “loads of local knowledge” and you could “book with confidence”, and that proved never to be true.

The decision was a reminder to the Expedias of the global world they would have to be careful, University of Canberra consumer law expert Dr Bruce Baer Arnold said.

Subject

Consumer Law

Period18 Dec 2018

Media coverage

1

Media coverage

  • TitleOnline travel agents on notice after Canberra man's Wotif case
    Media name/outletTravelWireNews
    CountryUnited States
    Date18/12/18
    PersonsBruce Baer Arnold