Dr. Mark Teoh is a Lecturer in Event and Tourism Management at the University of Canberra, specialising in the transformative power of travel and the experiences of hospitality employees. His research examines cross-cultural tourism experiences, emotional labour, coping mechanisms, and personal transformations within the industry. Dr. Teoh's expertise is grounded in his extensive academic background, including a Doctor of Philosophy from Griffith University, where his thesis focused on understanding transformative experiences in cross-cultural contexts.

Dr. Teoh's research has been published in several leading academic journals, including the Journal of Hospitality Marketing and Management, the Journal of Hospitality and Tourism Management and Tourism Management Perspectives. He is actively engaged in ongoing research projects exploring emotions in cross-cultural travel, cultural connectedness, hospitality emotional labour, the impact of creative souvenirs on cultural attractions, power dynamics, and tourist conflict experiences.

In addition to his research pursuits, Dr. Teoh is a dedicated educator, designing and delivering engaging courses at both undergraduate and postgraduate levels. He is committed to fostering student engagement through active and inquiry-based learning activities, ensuring a dynamic and enriching educational experience. Dr. Teoh's contributions extend beyond the classroom, as he actively participates in academic leadership and service roles, contributing to the development and enhancement of educational programs and research initiatives within his field.