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  • 2016

    Innovation in Tourism Firms

    Zehrer, A., Muskat, B. & Muskat, M., 2016, Competence-Based Innovation in Hospitality and Tourism. Pechlaner, H. & Innerhofer, E. (eds.). United Kingdom: Routledge, p. 81-94 14 p.

    Research output: A Conference proceeding or a Chapter in BookChapterpeer-review

  • 2011

    Word-of-Mouth: An Exploration of Hotel Customer Feedback Websites

    Bouvain, P., Muskat, M. & Muskat, B., 2011, Dialogmarketing Perspektiven. Verband, D. D. (ed.). 1 ed. Germany: Springer, p. 21-52 32 p.

    Research output: A Conference proceeding or a Chapter in BookChapterpeer-review

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