20032020

Research output per year

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Research Output

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Article
2020

Consumer well-being research: integrating social marketing and service research

Johns, R., 6 Jan 2020, In : Journal of Social Marketing. 10, 1, p. 125-138 14 p.

Research output: Contribution to journalArticle

2019

#travelgram: live tourist snaps have turned solo adventures into social occasions

Walsh, M., Dale, N. F. & Johns, R., 27 Dec 2019, The Conversation, 2019, p. 1-7 7 p.

Research output: Contribution to Newspaper/Magazine/BulletinArticle

Open Access
File
3 Downloads (Pure)

Introducing the transformative service mediator: Value creation with vulnerable consumers

Johns, R. & Davey, J., 11 Feb 2019, In : Journal of Services Marketing. 33, 1, p. 5-15 11 p.

Research output: Contribution to journalArticle

2 Citations (Scopus)

Mediation effects of service features on rapport–dependency link in emerging market

Fatima, J. K., di Mascio, R., Johns, R. & Quazi, A., 2019, In : Journal of Service Theory and Practice. 29, 5/6, p. 639-660 22 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

M-payment adoption for bottom of pyramid segment: an empirical investigation

Hussain, M., MOLLIK, A., JOHNS, R. & Rahman, M. S., 2019, In : International Journal of Bank Marketing. 37, 1, p. 362-381 20 p.

Research output: Contribution to journalArticle

Open Access
6 Citations (Scopus)

Regulatory influences on CSR practices within banks in an emerging economy: Do banks merely comply?

Khan, H. Z., Bose, S. & Johns, R., Jul 2019, In : Critical Perspectives on Accounting. p. 1-20 20 p., 102096.

Research output: Contribution to journalArticle

The role of empathy in the service experience

Tan, A. H. T., Muskat, B. & Johns, R., 21 Aug 2019, In : Journal of Service Theory and Practice. 29, 2, p. 142-164 23 p.

Research output: Contribution to journalArticle

The role of health locus of control in value co-creation for standardized screening services

Davey, J., Herbst, J., Johns, R., Parkinson, J., Russell-Bennett, R. & Zainuddin, N., 17 Dec 2019, In : Journal of Service Theory and Practice. p. 1-25 25 p.

Research output: Contribution to journalArticle

Open Access

The social media tourist gaze: social media photography and its disruption at the zoo

WALSH, M., JOHNS, R. & Dale, N. F., 10 Sep 2019, In : Information Technology and Tourism. 21, 3, p. 391-412 22 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)

Users' sociocultural orientation and smart systems acceptance link: Do demographics matter?

Talukder, M., Alyammahi, S., Quazi, A., Abdullah, A. & Johns, R., 2019, In : Journal of Organizational Computing and Electronic Commerce. 29, 3, p. 223-247 25 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)
2018
3 Citations (Scopus)

Perils of speed dating: an Australian success story in Chinese outbound tourism

Lindsay, D., Kriz, A. P., Johns, R. & Keating, B. W., 3 Sep 2018, In : Journal of Policy Research in Tourism, Leisure and Events. p. 1-22 22 p.

Research output: Contribution to journalArticle

2016

Inclusive by design: transformative services and sport-event accessibility

DICKSON, T., Darcy, S., JOHNS, R. & Pentifallo, C., 9 Sep 2016, In : Service Industries Journal. 36, 11-12, p. 532-555 24 p.

Research output: Contribution to journalArticle

11 Citations (Scopus)

Transition of self: Repositioning the celebrity brand through social media-The case of Elizabeth Gilbert

JOHNS, R. & English, R., 2016, In : Journal of Business Research. 69, 1, p. 65-72 8 p.

Research output: Contribution to journalArticle

12 Citations (Scopus)
1 Downloads (Pure)
2015

From pre-internationalization to post-internationalization: relationship marketing perspective

Khojastehpour, M. & JOHNS, R., 2015, In : Journal of Strategic Marketing. 23, 2, p. 157-174 18 p.

Research output: Contribution to journalArticle

Open Access
File
6 Citations (Scopus)
10 Downloads (Pure)
Open Access
File
4 Citations (Scopus)
24 Downloads (Pure)

The role of MNC's subsidiaries in creating multinational corporate brand

Khojastehpour, M. & JOHNS, R., 2015, In : Journal of Strategic Marketing. 23, 1, p. 1-14 14 p.

Research output: Contribution to journalArticle

1 Citation (Scopus)
2014
Open Access
File
4 Citations (Scopus)
54 Downloads (Pure)
Open Access
File
6 Citations (Scopus)
9 Downloads (Pure)
Open Access
File
2 Citations (Scopus)
11 Downloads (Pure)

Internationalization and relationship marketing: an introduction

Khojastehpour, M. & JOHNS, R., 2014, In : European Business Review. 26, 3, p. 238-253 16 p.

Research output: Contribution to journalArticle

Open Access
File
11 Citations (Scopus)
5 Downloads (Pure)
Open Access
8 Citations (Scopus)

The effect of environmental CSR issues on corporate/brand reputation and corporate profitability

Khojastehpour, M. & JOHNS, R., 2014, In : European Business Review. 26, 4, p. 330-339 10 p.

Research output: Contribution to journalArticle

34 Citations (Scopus)
7 Downloads (Pure)
2013

Generation Y: evaluating services experiences through mobile ethnography

MUSKAT, M., MUSKAT, B., Zehrer, A. & JOHNS, R., 2013, In : Tourism Review. 68, 3, p. 55-71 17 p.

Research output: Contribution to journalArticle

Open Access
File
29 Citations (Scopus)
4 Downloads (Pure)

Relationship Marketing in a Self-Service Context: No longer applicable?

Johns (nee Hughes), R., 2012, In : Journal of Relationship Marketing. 11, 2, p. 91-115 25 p.

Research output: Contribution to journalArticle

6 Citations (Scopus)
2008

Empowering Women through a Group Mentoring Relationship

Walkington, J., Vanderheide, R. & Johns, R., 2008, In : The International Journal of Mentoring and Coaching. 5, 1, p. 83-93 11 p.

Research output: Contribution to journalArticle

The Impact of Internet Banking on Business-Customer Relationships (are you being self-served?)

Johns, R. & Perrott, B., 2008, In : International Journal of Bank Marketing. 26, 7, p. 465-482 18 p.

Research output: Contribution to journalArticle

Open Access
File
21 Citations (Scopus)
3 Downloads (Pure)