Projects per year
Personal profile
Biography
Dr. Somayeh Bahmannia is a Lecturer in Organisational Behaviour and received her PhD in Leadership and Organisational Behaviour in 2018 from the University of Otago, New Zealand. Her research lies at the intersection of leadership dynamics, employee behaviour, and workplace psychology, with a growing interest in how leadership influences employee–customer interactions, knowledge behaviours, identity processes, and affective responses in the workplace.
Dr. Bahmannia has developed a strong interdisciplinary research portfolio, with publications spanning domains such as tourism, AI–human interaction, ethical and humble leadership, and workplace inclusion/diversity. She has published in A* (e.g., Journal of Management, Leadership Quarterly), A (e.g., Journal of Business Ethics), and Q1-ranked journals (e.g., Journal of Leadership and Organisational Studies). She actively engages in collaborative research with international scholars from Canada, the USA, and China.
She serves on the Ethical Review Board of the Journal of Leadership & Organizational Studies.
Research Interest
Her specific research interests include:
- Leadership and Follower Behaviour
- Organisational Behaviour
- Employee–Customer Interaction
- Technology and the Workplace
- Diversity, Equity, and Inclusion
Accepting HDR students:
Dr. Bahmannia is currently accepting higher degree research (HDR) students with interests in:
- Organisational Behaviour, including employee attitudes, identity, and behavioural outcomes;
- Leadership, particularly ethical, authentic, humble, or paradoxical leadership;
- Customer and Employee Interactions, such as frontline service behaviour, emotional labour, and customer incivility.
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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Collaborations and top research areas from the last five years
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Exploring community awareness and engagement activities with ACT cultural heritage places using an AI-based storytelling approach
FATIMA, J. (CI), TEOH, M. (CoI), BAHMANNIA, S. (CoI) & IRELAND, T. (CoI)
30/10/25 → 30/10/26
Project: Research
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Empowering ACT's multicultural women entrepreneurs
FATIMA, J. (CI), BAHMANNIA, S. (CoI) & ASIF, S. (CoI)
31/03/25 → 31/03/26
Project: Research
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Reversing the cycle of distraction: A campaign awareness study
FATIMA, J. (CI), BAHMANNIA, S. (CoI), Subramanian, R. (CoI) & van Boxtel, J. (CoI)
8/11/23 → 1/07/25
Project: Research
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Did eyes lie? Examining a hygiene message’s dominance in post-pandemic tourism advertising with an eye-tracking monitoring approach
FATIMA, J., Subramanian, R. & Bahmanni, S., 2025, In: Tourism and Hospitality Research. p. 1-13 13 p.Research output: Contribution to journal › Article › peer-review
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Investigating the influence of perceived humanization of service encounters on value creation of chatbot-assisted services
KHAN, I., FATIMA, J., Bahmanni, S., CHATRATH, S. K., Dale, N. F. & JOHNS, R., 22 Jan 2025, In: Journal of Service Theory and Practice. 35, 1, p. 56-88 33 p.Research output: Contribution to journal › Article › peer-review
15 Citations (Scopus) -
Rapport with a chatbot? The underlying role of anthropomorphism in socio-cognitive perceptions of rapport and e-word of mouth
Fatima, J., Khan, I., Bahmanni, S., Chatrath, S. K., Dale, N. F. & Johns, R., Mar 2024, In: Journal of Retailing and Consumer Services. 77, p. 1-10 10 p., 103666.Research output: Contribution to journal › Article › peer-review
Open AccessFile57 Citations (Scopus)145 Downloads (Pure) -
Unraveling the Roots of Quiet Quitting: Antecedents and Scale Development
Bahmanni, S., Darren Brown, Kevin B. Lowe & Daan van Knippenberg, 5 Dec 2024, (Submitted) 37TH ANZAM CONFERENCE: Celebrating management research, its impact & future 3-5 December 2024 University of Wollongong, NSW, Australia. ANZAMResearch output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review
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When and How Does Leader Humility Lead to Followers’ Passive and Proactive Behavior?
Bahmanni, S., Darren K. B, Steven L. Grover, Kevin B. Lowe & Robin Mengxi Yang, 9 Jul 2024, Academy of Management Proceedings. Taneja, S. (ed.). Academy of Management, p. 1-40 40 p. (Academy of Management Proceedings).Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review
Activities
- 3 Examination
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Committee Member In HDR Thesis- University of Northern British Columbia, Canada
BAHMANNIA, S. (Examiner)
Jan 2025 → Jul 2025Activity: Examination
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Committee Member In HDR Thesis- University of Northern British Columbia, Canada
BAHMANNIA, S. (Examiner)
Jan 2024 → Dec 2024Activity: Examination
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Committee Member In HDR Thesis- University of Northern British Columbia, Canada
BAHMANNIA, S. (Examiner)
2023 → 2025Activity: Examination