Sue worked in Australia and UK across health and disability sectors as an occupational therapist, educator, consultant and then managing director of a multi-disciplinary rehabilitation practice for over 20 years. 

She worked internationally with the World Health Organization, based in Geneva and continues this part time from Australia on international reports and the WHO ICF Australia Interest Group.

Her research is across academia and industry sectors. Her international research continued at University of Sydney, the Australian National University and now the University of Canberra. She has worked in real world industry-based research for 15 years including evidence-based practice advisor: on the panel for the NHMRC, and clinical guideline methodologist and developer for complex interventions for people with a disability. Her research focus is on best practice person-centred and integrated care, implementation research and complex interventions for people with disability and chronic conditions.  

Sue has built an international reputation as a health services researcher, with an emphasis on the implementation and impact analysis of complex community based health interventions, particularly care coordination/ case management.