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201111 Jun 2011
Research output: Non-textual form › Artefact
“There was a cockroach in my room”: An analysis of customer feedback on hotel booking websites as an example of co-creation of meaningBouvain, P., Muskat, M. & Muskat, B., 2011, p. 1-4. 4 p.
Research output: Contribution to conference (non-published works) › Paper › peer-review