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• 2020

  Consumer well-being research: integrating social marketing and service research

  Johns, R., 6 Jan 2020, In: Journal of Social Marketing. 10, 1, p. 125-138 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Social Marketing
  • Marketing Research
  • Marketing
  • Ecosystem Services
  • Profitability
  1 Citation (Scopus)

• How rude is rude: an exploratory study among Australian Millennials, Generation ‘X’ and Baby Boomers mobile phone users

  Loh, J. MI., Strachan, J. & Johns, R., 12 May 2020, In: Behaviour and Information Technology. p. 1-12 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Incivility
  • Baby Boomers
  • Cell Phone
  • Mobile Phone
  • Cellular telephones

• Regulatory influences on CSR practices within banks in an emerging economy: Do banks merely comply?

  Khan, H. Z., Bose, S. & Johns, R., Sep 2020, In: Critical Perspectives on Accounting. 71, p. 1-20 20 p., 102096.

  Research output: Contribution to journal › Article › peer-review

  • Corporate Social Responsibility
  • corporate social responsibility
  • Bangladesh
  • bank
  • Emerging Economies
  4 Citations (Scopus)
• 2018

  Impact of relational benefits on trust in the Asian context: Alternative model testing with satisfaction as a mediator and relationship age as a moderator

  FATIMA, J., Mascio, R. D. & JOHNS, R., 1 Jun 2018, In: Psychology and Marketing. 35, 6, p. 443-453 11 p.

  Research output: Contribution to journal › Article › peer-review

  • Relational Benefits
  • Model Testing
  • Mediator
  • Alternative Models
  • Moderator
  6 Citations (Scopus)

• Perils of speed dating: an Australian success story in Chinese outbound tourism

  Lindsay, D., Kriz, A. P., Johns, R. & Keating, B. W., 3 Sep 2018, In: Journal of Policy Research in Tourism, Leisure and Events. p. 1-22 22 p.

  Research output: Contribution to journal › Article › peer-review

  • firm
  • tourism
  • Tourism
  • dating
  • speed
• 2017

  Impact of gambling warning messages on advertising perceptions

  JOHNS, R., DALE, N., ALAM, L. & KEATING, B., 2017, Australia: Victorian Responsible Gambling Foundation. 73 p.

  Research output: Book/Report › Reports

  Open Access

  File

  • gambling
  • jurisdiction
  • communication
  42 Downloads (Pure)
• 2016

  Case Study 13: Wellbeing through travel: High value-low impact tourism in the developing country, Bhutan

  Johns, R. & Namgyal, T., 1 Jan 2016, Services Marketing Cases in Emerging Markets: An Asian Perspective. Roy, S. K., Mutum, D. S. & Nguyen, B. (eds.). Switzerland: Springer, p. 159-168 10 p.

  Research output: A Conference proceeding or a Chapter in Book › Chapter in text book › peer-review

  • Tourism Impacts
  • Tourists
  • Well-being
  • Developing Countries
  • Developing Nations

• Inclusive by design: transformative services and sport-event accessibility

  DICKSON, T., Darcy, S., JOHNS, R. & Pentifallo, C., 9 Sep 2016, In: Service Industries Journal. 36, 11-12, p. 532-555 24 p.

  Research output: Contribution to journal › Article › peer-review

  • Sports Events
  • Accessibility
  • Sports
  • Accessible Tourism
  • Tourism
  22 Citations (Scopus)

• Increasing Value of a Tangible Product through Intangible Attributes: Value Co-Creation and Brand

  JOHNS, R., 2016, Gender Considerations in Online Consumption Behavior and Internet Use. English, R. & Johns, R. (eds.). Hershey, United States: IGI Global, p. 112-124 13 p. (Advances in Human and Social Aspects of Technology (AHSAT)).

  Research output: A Conference proceeding or a Chapter in Book › Chapter

  • Intangibles
  • Value Co-creation
  • Social Media

• The Online Feminine Mystique: Developing a Research Agenda for Women's Use of Social Media

  JOHNS, R., MACKRELL, D., DALE, N. & DEWAN, S., 2016, Gender Considerations in Online Consumption Behavior and Internet Use. English, R. & Johns, R. (eds.). United States: IGI Global, p. 1-12 12 p.

  Research output: A Conference proceeding or a Chapter in Book › Chapter

  • social media
  • Internet
  • literature
  • career
  • industry
  4 Downloads (Pure)

• The Web 3.0 Classroom: Implications for Collaborative Deep Learning in Marketing

  JOHNS, R., 2016, Emerging Web 3.0/Semantic Web Applications in Higher Education: Growing Personalization and Wider Interconnections in Learning . Wankel, C. & Stachowicz-Stanusch, A. (eds.). Charlotte, USA: Information Age Publishing, p. 141-157 17 p. ( Research in Management Education and Development).

  Research output: A Conference proceeding or a Chapter in Book › Chapter › peer-review

  • Deep Learning
  • Marketing
  • Innovation
  1 Downloads (Pure)

• Transition of self: Repositioning the celebrity brand through social media-The case of Elizabeth Gilbert

  JOHNS, R. & English, R., 2016, In: Journal of Business Research. 69, 1, p. 65-72 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Celebrity
  • Social Media
  • Political Marketing
  • Endorsements
  • Limited Attention
  15 Citations (Scopus)

  1 Downloads (Pure)
• 2015

  From pre-internationalization to post-internationalization: relationship marketing perspective

  Khojastehpour, M. & JOHNS, R., 2015, In: Journal of Strategic Marketing. 23, 2, p. 157-174 18 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Internationalization
  • Internationalization Process
  • Psychic Distance
  • Market Entry
  • Positioning
  6 Citations (Scopus)

  19 Downloads (Pure)

• The power of celebrity: Exploring the basis for Oprah's successful endorsement of Australia as a vacation destination

  JOHNS, R., WEIR, B. & Weir, R., 2015, In: Journal of Vacation Marketing. 21, 2, p. 117-130 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • vacation
  • Celebrity
  • Endorsements
  • Vacation
  • tourism
  6 Citations (Scopus)

  30 Downloads (Pure)

• The role of MNC's subsidiaries in creating multinational corporate brand

  Khojastehpour, M. & JOHNS, R., 2015, In: Journal of Strategic Marketing. 23, 1, p. 1-14 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Corporate Brand
  • Subsidiaries
  • Multinationals
  • Multinational Corporations
  • Branding
  1 Citation (Scopus)

• Two Mums and Some Babies: Queering Motherhood

  English, R., JOHNS, R. & Dwyer, A., 2015, Natal Signs: Cultural Representations of Pregnancy, Birth and Parenting. Burton, N. (ed.). Bradford West Gwillimbury, Canada: Demeter Press, p. 335-350 16 p.

  Research output: A Conference proceeding or a Chapter in Book › Chapter
• 2014

  Career development in higher education through group mentoring: A case study of desirable attributes and perceptions of a current programme

  JOHNS, R. & McNamara, J., 2014, In: Australian Journal of Career Development. 23, 2, p. 79-87 9 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Career development
  • mentoring
  • education
  • Group
  • career
  5 Citations (Scopus)

  57 Downloads (Pure)

• Community change: Water management through the use of social media, the case of Australia's Murray-Darling Basin

  JOHNS, R., 2014, In: Public Relations Review. 40, 5, p. 865-867 3 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Water Management
  • Water management
  • Information theory
  • water management
  • Social Media
  5 Citations (Scopus)

  14 Downloads (Pure)

• Do self-service technologies affect interfirm relationships? A B2B perspective

  JOHNS, R., 2014, In: Australasian Journal of Information Systems. 18, 3, p. 5-27 23 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Self-service Technology
  • Interfirm Relationships
  • Marketing Theory
  • Industry
  • Interpersonal Relationships
  2 Citations (Scopus)

  12 Downloads (Pure)

• Internationalization and relationship marketing: an introduction

  Khojastehpour, M. & JOHNS, R., 2014, In: European Business Review. 26, 3, p. 238-253 16 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Internationalization
  • Internationalization Process
  13 Citations (Scopus)

  8 Downloads (Pure)

• Mothers influencing mothers : the use of virtual discussion boards and their influence on consumption

  JOHNS, R. & English, R., 2014, In: International Journal of Web Based Communities. 10, 3, p. 319-338 20 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Marketing
  • influencing behavior
  • reference group
  • studies (academic)
  • dollar
  9 Citations (Scopus)

• The changing nature of B2B relationships: A self-service perspective

  JOHNS, R., 2014, Academy of Marketing Conference : Services and Custome Relationship Management. Robson, J. & Memery, J. (eds.). United Kingdom: Academy of Marketing, p. 1-11 11 p.

  Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

  Open Access

  • B2B Relationships
  • Interpersonal Relationships
  • Marketing Theory
  • Business Relationships
  • Qualitative Study

• The effect of environmental CSR issues on corporate/brand reputation and corporate profitability

  Khojastehpour, M. & JOHNS, R., 2014, In: European Business Review. 26, 4, p. 330-339 10 p.

  Research output: Contribution to journal › Article › peer-review

  • Corporate Social Responsibility
  • Brand Reputation
  • Profitability
  • Corporate Brand
  • Resource Utilization
  41 Citations (Scopus)

  7 Downloads (Pure)
• 2013

  A qualitative understanding of service-dominant logic in the banking industry

  JOHNS, R., 2013, Marketing Relevance : 47th Academy of Marketing Conference 2013 : Papers. Doherty, A. M. (ed.). Cardiff, Wales: University of South Wales, Vol. 1. p. 1-9 9 p.

  Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

  Open Access
  2 Downloads (Pure)

• Conceptualising social media: a new understanding of the literature through the 8Cs of social media

  JOHNS, R., MUSKAT, B. & MUSKAT, M., 2013, Marketing Relevance : 47th Academy of Marketing Conference 2013 : Papers. Doherty, A. M. (ed.). Cardiff, Wales: University of South Wales, Vol. 1. p. 1-7 7 p.

  Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

  Open Access

  • social media
  • literature
  • credibility
  • conversation
  • communication

• Generation Y: evaluating services experiences through mobile ethnography

  MUSKAT, M., MUSKAT, B., Zehrer, A. & JOHNS, R., 2013, In: Tourism Review. 68, 3, p. 55-71 17 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • ethnography
  • Ethnography
  • Generation Y
  • museum
  • services
  31 Citations (Scopus)

  4 Downloads (Pure)

• Mobile ethnography as an emerging research method

  MUSKAT, M., MUSKAT, B., Zehrer, A. & JOHNS, R., 2013, British Academy of Management Conference Proceedings 2013. UK: British Academy of Management, p. 1-7 7 p.

  Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

  Open Access

  • ethnography
  • research method
  • management
  • field research
  • health promotion

• Recovery from service problems : commercial use of internet banking

  JOHNS, R., 2013, Marketing Relevance : 47th Academy of Marketing Conference 2013 : Papers. Doherty, A. M. (ed.). Cardiff, Wales: Unversity of South Wales, Vol. 1. p. 1-6 6 p.

  Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

  Open Access

  • Internet Banking
  • Commercial Banking
  • Service Delivery
  • Qualitative Research
  • Customer Needs

• The use of social media in internal marketing communication: a case study of baixing.com - an Internet Company in China

  Ge, J. & JOHNS, R., 2013, Academy of Marketing Conference. Doherty, A. M. (ed.). Cardiff, Wales: University of South Wales, Vol. 1. p. 1-7 7 p.

  Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

  Open Access

  • social media
  • marketing
  • communication
  • recommendation
  • climate
  3 Downloads (Pure)
• 2011

  Technology, Trust and B2B Relationships: A Banking Perspective

  Johns (nee Hughes), R., 2011, Impact of E-Business Technologies on Public and Private Organisations. Bak, O. & Stair, N. (eds.). 1 ed. Hershey, PA: IGI Global, p. 79-96 18 p.

  Research output: A Conference proceeding or a Chapter in Book › Chapter

  11 Citations (Scopus)