A Qualitative understanding of the impact of Internet Banking in Relationships between Banks and Commercial Customers

Raechel Johns; Bruce Perrott

A Qualitative understanding of the impact of Internet Banking in Relationships between Banks and Commercial Customers

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

Original language	English
Title of host publication	Australia New Zealand Marketing Academy Conference (ANZMAC 2008)
Editors	Daniela Spanjard, Sara Denice, Neeru Sharma
Place of Publication	Australia
Publisher	School of Marketing, UWS
Pages	1-7
Number of pages	7
ISBN (Print)	9781863081437
Publication status	Published - 2008
Event	ANZMAC - Sydney, Australia Duration: 1 Dec 2008 → 3 Dec 2008

Conference

Conference	ANZMAC
Country/Territory	Australia
City	Sydney
Period	1/12/08 → 3/12/08

Access to Document

http://pandora.nla.gov.au/pan/25410/20101006-0008/www.anzmac2008.org/_Proceedings/PDF/S08_/Johns%20%26%20Perrott_S3%20S4%20P1.pdf

Cite this

Johns, R., & Perrott, B. (2008). A Qualitative understanding of the impact of Internet Banking in Relationships between Banks and Commercial Customers. In D. Spanjard, S. Denice, & N. Sharma (Eds.), Australia New Zealand Marketing Academy Conference (ANZMAC 2008) (pp. 1-7). School of Marketing, UWS. http://pandora.nla.gov.au/pan/25410/20101006-0008/www.anzmac2008.org/_Proceedings/PDF/S08_/Johns%20%26%20Perrott_S3%20S4%20P1.pdf

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title = "A Qualitative understanding of the impact of Internet Banking in Relationships between Banks and Commercial Customers",

author = "Raechel Johns and Bruce Perrott",

year = "2008",

language = "English",

isbn = "9781863081437",

pages = "1--7",

editor = "Daniela Spanjard and Sara Denice and Neeru Sharma",

booktitle = "Australia New Zealand Marketing Academy Conference (ANZMAC 2008)",

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Johns, R & Perrott, B 2008, A Qualitative understanding of the impact of Internet Banking in Relationships between Banks and Commercial Customers. in D Spanjard, S Denice & N Sharma (eds), Australia New Zealand Marketing Academy Conference (ANZMAC 2008). School of Marketing, UWS, Australia, pp. 1-7, ANZMAC, Sydney, Australia, 1/12/08. <http://pandora.nla.gov.au/pan/25410/20101006-0008/www.anzmac2008.org/_Proceedings/PDF/S08_/Johns%20%26%20Perrott_S3%20S4%20P1.pdf>

A Qualitative understanding of the impact of Internet Banking in Relationships between Banks and Commercial Customers. / Johns, Raechel; Perrott, Bruce.

Australia New Zealand Marketing Academy Conference (ANZMAC 2008). ed. / Daniela Spanjard; Sara Denice; Neeru Sharma. Australia : School of Marketing, UWS, 2008. p. 1-7.

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

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EP - 7

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