A service model for delivering care closer to home.

Joanna Dodd, Charlotte Taylor, Paul Bunyan, Philippa White, Sian Thomas, Dominic UPTON

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)


Upton Surgery (Worcestershire) has developed a flexible and responsive service model that facilitates multi-agency support for adult patients with complex care needs experiencing an acute health crisis. The purpose of this service is to provide appropriate interventions that avoid unnecessary hospital admissions or, alternatively, provide support to facilitate early discharge from secondary care. Key aspects of this service are the collaborative and proactive identification of patients at risk, rapid creation and deployment of a reactive multi-agency team and follow-up of patients with an appropriate long-term care plan.
Original languageEnglish
Pages (from-to)95-111
Number of pages17
JournalPrimary Health Care Research Development
Issue number2
Publication statusPublished - 2011


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