Action design research: A case study of business intelligence in non-profit organizations

Research output: A Conference proceeding or a Chapter in BookConference contributionpeer-review

2 Citations (Scopus)

Abstract

The needs of non-profit organizations for accountability are no less than that of for-profit or public sector organizations, yet typically they allocate resources to front-line activities rather than organizational systems. A research and development project is being conducted that aims to develop a conceptual framework which would guide organizations in the non-profit sector in improving their decision-making and reporting performance through the adoption of business intelligence solutions. This paper uses and reflects on Action Design Research, a contemporary socio-technical approach that draws on action research and design research, as a means for framing the project's processes, products, and context. This paper contributes to the understanding of Action Design Research by reflecting on what it reveals about the case study and how related theories for 'design and action' such as small wins and user participation can be brought into the Action Design Research framework.

Original languageEnglish
Title of host publicationDSS 2.0 – Supporting decision making with new technologies
EditorsGloria Phillips-Wren, Sven Carlsson, Ana Respicio, Patrick Brezillon
Place of PublicationAmsterdam, Netherlands
PublisherIOS Press
Pages291-302
Number of pages12
Volume261
ISBN (Print)9781614993988
DOIs
Publication statusPublished - 2014
EventIFIP WG 8.3 DSS 2014 Open Conference - Paris, Paris, France
Duration: 2 Jun 20145 Jun 2014

Publication series

NameFrontiers in Artificial Intelligence and Applications
Volume261
ISSN (Print)0922-6389
ISSN (Electronic)1879-8314

Conference

ConferenceIFIP WG 8.3 DSS 2014 Open Conference
Country/TerritoryFrance
CityParis
Period2/06/145/06/14

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