@article{08dad929747f4020b67042fb8469c3a7,
title = "An Evaluation View of an Ensemble Artefact for Decision Support using Action Design Research",
abstract = "This paper investigates the integration of content, context and process (CCP) into the Action Design Research (ADR) framework to account for the interplay of organisational issues in artefact design and development. The investigation is conducted through a case study in which successive ICT student teams incrementally build, over several semesters, a tailored, low cost business intelligence (BI) system as an ensemble artefact for an organisation in the not-for-profit (NFP) sector. During project development, CCP{\textquoteright}s human-centred approach to evaluation complements ADR{\textquoteright}s more prescribed technology-driven software testing. The integration of CCP into ADR as an evaluation view offers an holistic approach to assessing an ensemble artefact. The resultant conceptual framework is presented as a model with an explication of unexpected design and research outcomes.",
keywords = "action design research, action research, design science, evaluation, not-for-profit, qualitative",
author = "Dale MACKRELL and Craig MCDONALD",
note = "Funding Information: This paper has significance from three main perspectives: practical, theoretical and methodological. The practical contribution of the project is to design a data mart and reporting tools in the cloud to capture, store and retrieve quality integrated data as first steps to a BI solution. The construction of operational IT artefacts takes place progressively in Connections ACT, a local Canberra not-for-profit organisation (NFP). The aim is to keep costs low and to utilise available resources - student teams, funding from grants, university technical expertise, community support, and open source software options. This project is ongoing and empirical, with two to four student teams each semester allocated to the project until the planned implementation in late 2016. The study has interventionist goals and serves as a means of deriving a design guide useful to other NFPs wishing to implement BI using ADR. This is the methodological contribution of the study. Publisher Copyright: {\textcopyright} 2016 MacKrell & McDonald. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and AJIS are credited.",
year = "2016",
month = nov,
day = "10",
doi = "10.3127/ajis.v20i0.1280",
language = "English",
volume = "20",
pages = "1--18",
journal = "Australasian Journal of Information Systems",
issn = "1449-8618",
publisher = "University of Queensland",
}