Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective

Research output: A Conference proceeding or a Chapter in BookConference contribution

Original languageEnglish
Title of host publicationProceedings of the 20th ANZAM Conference
EditorsJ Kennedy, L Di Milia
Place of PublicationAustralia
PublisherAustralian and New Zealand Academy of Management
Pages1-20
Number of pages20
ISBN (Print)1921047 34 8
Publication statusPublished - 2006
Event20th Annual ANZAM Conference - Rockhampton, Australia
Duration: 6 Dec 200610 Dec 2006

Conference

Conference20th Annual ANZAM Conference
CountryAustralia
CityRockhampton
Period6/12/0610/12/06

Cite this

Johns, R. (2006). Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. In J. Kennedy, & L. D. Milia (Eds.), Proceedings of the 20th ANZAM Conference (pp. 1-20). Australia: Australian and New Zealand Academy of Management.
Johns, Raechel. / Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. Proceedings of the 20th ANZAM Conference. editor / J Kennedy ; L Di Milia. Australia : Australian and New Zealand Academy of Management, 2006. pp. 1-20
@inproceedings{a3f292a11ff24b9ba5df7e02b0f99d03,
title = "Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective",
author = "Raechel Johns",
year = "2006",
language = "English",
isbn = "1921047 34 8",
pages = "1--20",
editor = "J Kennedy and Milia, {L Di}",
booktitle = "Proceedings of the 20th ANZAM Conference",
publisher = "Australian and New Zealand Academy of Management",

}

Johns, R 2006, Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. in J Kennedy & LD Milia (eds), Proceedings of the 20th ANZAM Conference. Australian and New Zealand Academy of Management, Australia, pp. 1-20, 20th Annual ANZAM Conference, Rockhampton, Australia, 6/12/06.

Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. / Johns, Raechel.

Proceedings of the 20th ANZAM Conference. ed. / J Kennedy; L Di Milia. Australia : Australian and New Zealand Academy of Management, 2006. p. 1-20.

Research output: A Conference proceeding or a Chapter in BookConference contribution

TY - GEN

T1 - Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective

AU - Johns, Raechel

PY - 2006

Y1 - 2006

M3 - Conference contribution

SN - 1921047 34 8

SP - 1

EP - 20

BT - Proceedings of the 20th ANZAM Conference

A2 - Kennedy, J

A2 - Milia, L Di

PB - Australian and New Zealand Academy of Management

CY - Australia

ER -

Johns R. Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. In Kennedy J, Milia LD, editors, Proceedings of the 20th ANZAM Conference. Australia: Australian and New Zealand Academy of Management. 2006. p. 1-20