Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective

Research output: A Conference proceeding or a Chapter in BookConference contribution

Original languageEnglish
Title of host publicationProceedings of the 20th ANZAM Conference
EditorsJ Kennedy, L Di Milia
Place of PublicationAustralia
PublisherAustralian and New Zealand Academy of Management
Pages1-20
Number of pages20
ISBN (Print)1921047 34 8
Publication statusPublished - 2006
Event20th Annual ANZAM Conference - Rockhampton, Australia
Duration: 6 Dec 200610 Dec 2006

Conference

Conference20th Annual ANZAM Conference
CountryAustralia
CityRockhampton
Period6/12/0610/12/06

Cite this

Johns, R. (2006). Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. In J. Kennedy, & L. D. Milia (Eds.), Proceedings of the 20th ANZAM Conference (pp. 1-20). Australia: Australian and New Zealand Academy of Management.