Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

Original language	English
Title of host publication	Proceedings of the 20th ANZAM Conference
Editors	J Kennedy, L Di Milia
Place of Publication	Australia
Publisher	Australian and New Zealand Academy of Management
Pages	1-20
Number of pages	20
ISBN (Print)	1921047 34 8
Publication status	Published - 2006
Event	20th Annual ANZAM Conference - Rockhampton, Australia Duration: 6 Dec 2006 → 10 Dec 2006

Cite this

@inproceedings{a3f292a11ff24b9ba5df7e02b0f99d03,

title = "Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective",

author = "Raechel Johns",

year = "2006",

language = "English",

isbn = "1921047 34 8",

pages = "1--20",

editor = "J Kennedy and Milia, {L Di}",

booktitle = "Proceedings of the 20th ANZAM Conference",

publisher = "Australian and New Zealand Academy of Management",

note = "20th Annual ANZAM Conference ; Conference date: 06-12-2006 Through 10-12-2006",

}

Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective. / Johns, Raechel.
Proceedings of the 20th ANZAM Conference. ed. / J Kennedy; L Di Milia. Australia: Australian and New Zealand Academy of Management, 2006. p. 1-20.

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

TY - GEN

T1 - Are you Being Self Served?: Further Research Implications of the Australian Banking Industry from a Commercial Customer Perspective

AU - Johns, Raechel

PY - 2006

Y1 - 2006

M3 - Conference contribution

SN - 1921047 34 8

SP - 1

EP - 20

BT - Proceedings of the 20th ANZAM Conference

A2 - Kennedy, J

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PB - Australian and New Zealand Academy of Management

CY - Australia

T2 - 20th Annual ANZAM Conference

Y2 - 6 December 2006 through 10 December 2006

ER -