Abstract
Artificial Intelligence (AI) System Development (SD) is an important area of focus for organisations. It offers opportunity for improved product and service delivery including reducing delivery times and improvement in quality. AI SD also presents organisations with uncertainty, and key challenges which must be effectively managed.
In this paper, we present the commonly discussed themes enabling effective AI SD using data collected from 12 case studies. The findings provide useful information which organisations can use to improve their AI SD processes by identifying the changes that would enable them to develop more effective AI systems. The common themes highlight challenges such as cultural issues, inadequate processes, and poor-quality data. We argue that organisations can improve the effectiveness of their AI systems, meaning develop AI systems that improve their products and services, by reflecting on and applying these themes.
In this paper, we present the commonly discussed themes enabling effective AI SD using data collected from 12 case studies. The findings provide useful information which organisations can use to improve their AI SD processes by identifying the changes that would enable them to develop more effective AI systems. The common themes highlight challenges such as cultural issues, inadequate processes, and poor-quality data. We argue that organisations can improve the effectiveness of their AI systems, meaning develop AI systems that improve their products and services, by reflecting on and applying these themes.
| Original language | English |
|---|---|
| Title of host publication | ACIS 2024 Proceedings |
| Editors | Shirley Gregor, Craig McDonald, Blooma John, Ahmed Imran, Israr Qureshi, Ghassan Beydoun, Juliana Sutanto, Nilmini Wickramasinghe, Micheal Axelsen, Hamed Sarbazhosseini |
| Publisher | AIS Electronic Library (AISeL) |
| Pages | 1-13 |
| Number of pages | 13 |
| Publication status | Published - 10 Dec 2024 |
| Event | Australasian Conference on Information Systems 2024: Digital Futures for a Sustainable Society - Canberra, Canberra, Australia Duration: 4 Dec 2024 → 6 Dec 2024 Conference number: 34 https://acis.aaisnet.org/acis2024/ |
Conference
| Conference | Australasian Conference on Information Systems 2024 |
|---|---|
| Abbreviated title | ACIS 2024 |
| Country/Territory | Australia |
| City | Canberra |
| Period | 4/12/24 → 6/12/24 |
| Internet address |
