Buncefield Stories: Organizational Learning and Remembering for Crisis Prevention

Jan Hayes, Sarah MASLEN

Research output: A Conference proceeding or a Chapter in BookChapter

1 Citation (Scopus)

Abstract

Many investigations find that those who deal with hazardous technologies need to be aware of the potential consequences of their actions to inform their risk decision-making; that is they need a good safety imagination. Safety imagination is not fostered by changes to technical standards and the like but rather requires lessons to be integrated into professional practice. Scholarship on professional learning emphasizes the social nature of learning, including the sharing of stories.

This chapter draws on accounts of the Buncefield UK fuel terminal explosion to examine the link between incident investigations and production of stories that are useful for learning to improve safety imagination and so contribute to effective risk management and crisis prevention. Since learning depends on having the right stories to draw on, we also address the implications for incident investigation. We argue that while stories are often overlooked in incident investigations, they link the everyday to the disastrous and are therefore a critical ingredient for safety imagination.
LanguageEnglish
Title of host publicationThe Routledge Companion to Risk, Crisis and Emergency Management
EditorsRobert P. Gephart, Jr, C. Chet Miller , Karin Svedberg Helgesson
Place of PublicationNew York
PublisherRoutledge
Chapter24
Pages392-408
Number of pages16
ISBN (Electronic)9781315458175
ISBN (Print)9781138208865
Publication statusPublished - 2019

Publication series

NameRoutledge Companions in Business, Management and Accounting
PublisherRoutledge

Fingerprint

learning organization
incident
learning
technical standard
risk management
decision making
imagination

Cite this

Hayes, J., & MASLEN, S. (2019). Buncefield Stories: Organizational Learning and Remembering for Crisis Prevention. In R. P. Gephart, Jr, C. C. Miller , & K. Svedberg Helgesson (Eds.), The Routledge Companion to Risk, Crisis and Emergency Management (pp. 392-408). (Routledge Companions in Business, Management and Accounting). New York: Routledge.
Hayes, Jan ; MASLEN, Sarah. / Buncefield Stories : Organizational Learning and Remembering for Crisis Prevention. The Routledge Companion to Risk, Crisis and Emergency Management. editor / Robert P. Gephart, Jr ; C. Chet Miller ; Karin Svedberg Helgesson . New York : Routledge, 2019. pp. 392-408 (Routledge Companions in Business, Management and Accounting).
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Hayes, J & MASLEN, S 2019, Buncefield Stories: Organizational Learning and Remembering for Crisis Prevention. in RP Gephart, Jr, CC Miller & K Svedberg Helgesson (eds), The Routledge Companion to Risk, Crisis and Emergency Management. Routledge Companions in Business, Management and Accounting, Routledge, New York, pp. 392-408.

Buncefield Stories : Organizational Learning and Remembering for Crisis Prevention. / Hayes, Jan; MASLEN, Sarah.

The Routledge Companion to Risk, Crisis and Emergency Management. ed. / Robert P. Gephart, Jr; C. Chet Miller ; Karin Svedberg Helgesson . New York : Routledge, 2019. p. 392-408 (Routledge Companions in Business, Management and Accounting).

Research output: A Conference proceeding or a Chapter in BookChapter

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Hayes J, MASLEN S. Buncefield Stories: Organizational Learning and Remembering for Crisis Prevention. In Gephart, Jr RP, Miller CC, Svedberg Helgesson K, editors, The Routledge Companion to Risk, Crisis and Emergency Management. New York: Routledge. 2019. p. 392-408. (Routledge Companions in Business, Management and Accounting).