Community change: Water management through the use of social media, the case of Australia's Murray-Darling Basin

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Abstract

Social media can influence behavior, disseminate knowledge and impact on social change during times of conflict. Communication literature is important when considering community members’ perception of priority areas of the media, however, limited attention has focused on communication theory in depth, through the use of Social Media. This qualitative study explores the Australian Government Department, The Murray-Darling Basin Authority, and their effective use of social media to engage with a community previously in conflict with the Government.
Original languageEnglish
Pages (from-to)865-867
Number of pages3
JournalPublic Relations Review
Volume40
Issue number5
DOIs
Publication statusPublished - 2014

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Information theory
Water management
social media
water management
Communication
community
communication theory
social change
communication
Social media
Government

Cite this

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title = "Community change: Water management through the use of social media, the case of Australia's Murray-Darling Basin",
abstract = "Social media can influence behavior, disseminate knowledge and impact on social change during times of conflict. Communication literature is important when considering community members’ perception of priority areas of the media, however, limited attention has focused on communication theory in depth, through the use of Social Media. This qualitative study explores the Australian Government Department, The Murray-Darling Basin Authority, and their effective use of social media to engage with a community previously in conflict with the Government.",
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