Abstract
Objectives: The aim of this paper is to describe the fundamental components of a system to ensure consumer participation in mental health service evaluation and quality improvement.
Conclusions: The seven fundamental components identified provide the basis for a system to deliver national indicators for consumer participation in quality improvement under the National Health Performance domain of “responsiveness to consumers”. The MH-CoPES Framework satisfies these criteria and may be drawn upon as the basis for developing local systems for consumer participation in quality improvement within mental health services.
Conclusions: The seven fundamental components identified provide the basis for a system to deliver national indicators for consumer participation in quality improvement under the National Health Performance domain of “responsiveness to consumers”. The MH-CoPES Framework satisfies these criteria and may be drawn upon as the basis for developing local systems for consumer participation in quality improvement within mental health services.
Original language | English |
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Pages (from-to) | 493-497 |
Number of pages | 5 |
Journal | Australasian Psychiatry |
Volume | 19 |
Issue number | 6 |
DOIs | |
Publication status | Published - 1 Dec 2011 |
Externally published | Yes |