Cross-Cultural Study of Online User Behavior in Fashion E-Commerce: A Comparison of Britain and China

Fanke PENG, Ni AN, Alessandra Vecchi

    Research output: A Conference proceeding or a Chapter in BookOther chapter contributionpeer-review

    1 Citation (Scopus)

    Abstract

    Adopting the Technology Acceptance Model (TAM) - perceived usefulness and perceived ease of use (Davis, Bagozzi, & Waeshaw, 1989) and Customer Buying Decision Process (Engel, Kollat, & Blackwell, 1968), this research examines the role of culture in influencing online shopping use, comparing differences across two continents and countries: Britain and China. Qualitative data obtained through the semi-structured focus group interviews was analysed using content analysis, which involves examining the accumulated data for ideas and constructs that have been pre-determined. The TAM held for the U.K. This project also explores whether the relationships hold for the emerging Chinese market.
    Original languageEnglish
    Title of host publicationAdvanced Fashion Technology and Operations Management
    EditorsAlessandra Vecchi
    Place of PublicationHershey PA, USA
    PublisherIGI Global
    Chapter12
    Pages277-293
    Number of pages17
    ISBN (Electronic)9781522518662
    ISBN (Print)9781522518655
    DOIs
    Publication statusPublished - 2017

    Publication series

    NameAdvances in Business Information Systems and Analytics (ABISA)
    ISSN (Print)2327-3275
    ISSN (Electronic)2327-3283

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