Customer Satisfaction Measurement for the State-Owned Banks in the Developing Countries- The Case of Bangladesh

Monir Mir, Muhammad Knondaker

    Research output: Contribution to journalArticle

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    Original languageEnglish
    Pages (from-to)153-172
    Number of pages20
    JournalJournal of Business and Policy Research
    Volume6
    Issue number2
    Publication statusPublished - 2011

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