Customer Satisfaction Using Fuzzy Cognitive Maps

Masoud Mohammadian, Mohammad Yamin

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    Abstract

    Customer Satisfaction Software Engineering Decision Making
    Original languageEnglish
    Title of host publicationProblems and Possibilities of Computational Humanities
    EditorsRene J Jorna, Kecheng Liu, Niels R Faber
    Place of PublicationNetherlands
    PublisherFryske Akademy
    Pages205-212
    Number of pages8
    ISBN (Print)9789490719005
    Publication statusPublished - 2011
    Event13th International Conference on Informatics and Semiotices in Organizations - Leeuwarden, Netherlands
    Duration: 4 Jul 20116 Jul 2011

    Conference

    Conference13th International Conference on Informatics and Semiotices in Organizations
    CountryNetherlands
    CityLeeuwarden
    Period4/07/116/07/11

    Fingerprint

    Decision making
    Customer satisfaction
    Fuzzy cognitive maps
    Software engineering

    Cite this

    Mohammadian, M., & Yamin, M. (2011). Customer Satisfaction Using Fuzzy Cognitive Maps. In R. J. Jorna, K. Liu, & N. R. Faber (Eds.), Problems and Possibilities of Computational Humanities (pp. 205-212). Netherlands: Fryske Akademy.
    Mohammadian, Masoud ; Yamin, Mohammad. / Customer Satisfaction Using Fuzzy Cognitive Maps. Problems and Possibilities of Computational Humanities. editor / Rene J Jorna ; Kecheng Liu ; Niels R Faber. Netherlands : Fryske Akademy, 2011. pp. 205-212
    @inproceedings{305db8dd1e3042c68069fd249379e62c,
    title = "Customer Satisfaction Using Fuzzy Cognitive Maps",
    abstract = "Customer Satisfaction Software Engineering Decision Making",
    author = "Masoud Mohammadian and Mohammad Yamin",
    year = "2011",
    language = "English",
    isbn = "9789490719005",
    pages = "205--212",
    editor = "Jorna, {Rene J} and Kecheng Liu and Faber, {Niels R}",
    booktitle = "Problems and Possibilities of Computational Humanities",
    publisher = "Fryske Akademy",

    }

    Mohammadian, M & Yamin, M 2011, Customer Satisfaction Using Fuzzy Cognitive Maps. in RJ Jorna, K Liu & NR Faber (eds), Problems and Possibilities of Computational Humanities. Fryske Akademy, Netherlands, pp. 205-212, 13th International Conference on Informatics and Semiotices in Organizations, Leeuwarden, Netherlands, 4/07/11.

    Customer Satisfaction Using Fuzzy Cognitive Maps. / Mohammadian, Masoud; Yamin, Mohammad.

    Problems and Possibilities of Computational Humanities. ed. / Rene J Jorna; Kecheng Liu; Niels R Faber. Netherlands : Fryske Akademy, 2011. p. 205-212.

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    TY - GEN

    T1 - Customer Satisfaction Using Fuzzy Cognitive Maps

    AU - Mohammadian, Masoud

    AU - Yamin, Mohammad

    PY - 2011

    Y1 - 2011

    N2 - Customer Satisfaction Software Engineering Decision Making

    AB - Customer Satisfaction Software Engineering Decision Making

    M3 - Conference contribution

    SN - 9789490719005

    SP - 205

    EP - 212

    BT - Problems and Possibilities of Computational Humanities

    A2 - Jorna, Rene J

    A2 - Liu, Kecheng

    A2 - Faber, Niels R

    PB - Fryske Akademy

    CY - Netherlands

    ER -

    Mohammadian M, Yamin M. Customer Satisfaction Using Fuzzy Cognitive Maps. In Jorna RJ, Liu K, Faber NR, editors, Problems and Possibilities of Computational Humanities. Netherlands: Fryske Akademy. 2011. p. 205-212