This study develops and tests a new pattern language development process for the design of culturally sensitive user interfaces. Drawing on the pattern approach within the human-computer interface literature, we propose a distinctive set of procedures thataim to: (1) improve the validity of patterns; (2) improve the organisation of pattern languages; and (3) integrate stakeholder values into the interface design process. As a proof of concept, we will test our approach in the cultural services setting using data from a sample of gallery visitors.
|Title of host publication||Proceedings of the 1st Cambridge Academic Design Management Conference|
|Editors||Best, Kathryn, Bruce, Margaret, Buijs, Jan, Cooper, Rachel, Gemser, Gerda.|
|Place of Publication||United Kingdom|
|Publisher||Cambridge University Press|
|Number of pages||12|
|Publication status||Published - 2011|
|Event||Cambridge Academic Design Management Conference - Cambridge, Cambridge, United Kingdom|
Duration: 7 Sep 2011 → 8 Sep 2011
|Conference||Cambridge Academic Design Management Conference|
|Period||7/09/11 → 8/09/11|
KEATING, B., FITZGERALD, R., & BARRASS, S. (2011). Designing context-specific service systems: applying pattern design principles to service design. In Best, Kathryn, Bruce, Margaret, Buijs, Jan, Cooper, Rachel, Gemser, & Gerda. (Eds.), Proceedings of the 1st Cambridge Academic Design Management Conference (pp. 1-12). Cambridge University Press.