Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country: The Case of e-Government in Bangladesh

Shirley Gregor, Ahmed IMRAN, Timothy Turner

Research output: A Conference proceeding or a Chapter in BookConference contribution


Despite the potential for information systems to improve societal conditions in developing countries, a lack of cumulative knowledge building to inform interventions hampers progress. This paper reports an integrated action research – design science project that addressed the problem of limited adoption of e-government in Bangladesh and contributes to design theory. Inadequate knowledge of the nature of e-government systems was identified as an underlying cause of many other problems. Activities included the delivery of a training program and a handbook targeted at senior government officers. The project had relatively modest resources and yet yielded positive outcomes. Critical reflection has established a number of design principles for an intervention of this type, with the most important principle being to first identify a "sweet spot", a point of maximum leverage, and then work on it.
Original languageEnglish
Title of host publicationProceedings of the Third Annual SIG Globdev Workshop
PublisherAssociation for Information Systems
Number of pages23
ISBN (Print)9780982606827
Publication statusPublished - 2010
Externally publishedYes
EventSIG GlobDev Workshop - Saint Louis, United States
Duration: 12 Dec 2010 → …

Publication series

NameAnnual SIG Globdev Workshop 2010


ConferenceSIG GlobDev Workshop
Country/TerritoryUnited States
CitySaint Louis
Period12/12/10 → …
Internet address


Dive into the research topics of 'Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country: The Case of e-Government in Bangladesh'. Together they form a unique fingerprint.

Cite this