Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country

The Case of e-Government in Bangladesh

Shirley Gregor, Ahmed IMRAN, Timothy Turner

Research output: A Conference proceeding or a Chapter in BookConference contribution

Abstract

Despite the potential for information systems to improve societal conditions in developing countries, a lack of cumulative knowledge building to inform interventions hampers progress. This paper reports an integrated action research – design science project that addressed the problem of limited adoption of e-government in Bangladesh and contributes to design theory. Inadequate knowledge of the nature of e-government systems was identified as an underlying cause of many other problems. Activities included the delivery of a training program and a handbook targeted at senior government officers. The project had relatively modest resources and yet yielded positive outcomes. Critical reflection has established a number of design principles for an intervention of this type, with the most important principle being to first identify a "sweet spot", a point of maximum leverage, and then work on it.
Original languageEnglish
Title of host publicationProceedings of the Third Annual SIG Globdev Workshop
PublisherAssociation for Information Systems
Pages1-23
Number of pages23
ISBN (Print)9780982606827
Publication statusPublished - 2010
Externally publishedYes
EventSIG GlobDev Workshop - Saint Louis, United States
Duration: 12 Dec 2010 → …
https://aisel.aisnet.org/globdev2010/

Publication series

NameAnnual SIG Globdev Workshop 2010

Conference

ConferenceSIG GlobDev Workshop
CountryUnited States
CitySaint Louis
Period12/12/10 → …
Internet address

Fingerprint

electronic government
Bangladesh
action research
research planning
training program
information system
developing country
cause
lack
science
resources

Cite this

Gregor, S., IMRAN, A., & Turner, T. (2010). Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country: The Case of e-Government in Bangladesh. In Proceedings of the Third Annual SIG Globdev Workshop (pp. 1-23). (Annual SIG Globdev Workshop 2010). Association for Information Systems.
Gregor, Shirley ; IMRAN, Ahmed ; Turner, Timothy. / Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country : The Case of e-Government in Bangladesh. Proceedings of the Third Annual SIG Globdev Workshop. Association for Information Systems, 2010. pp. 1-23 (Annual SIG Globdev Workshop 2010).
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abstract = "Despite the potential for information systems to improve societal conditions in developing countries, a lack of cumulative knowledge building to inform interventions hampers progress. This paper reports an integrated action research – design science project that addressed the problem of limited adoption of e-government in Bangladesh and contributes to design theory. Inadequate knowledge of the nature of e-government systems was identified as an underlying cause of many other problems. Activities included the delivery of a training program and a handbook targeted at senior government officers. The project had relatively modest resources and yet yielded positive outcomes. Critical reflection has established a number of design principles for an intervention of this type, with the most important principle being to first identify a {"}sweet spot{"}, a point of maximum leverage, and then work on it.",
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Gregor, S, IMRAN, A & Turner, T 2010, Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country: The Case of e-Government in Bangladesh. in Proceedings of the Third Annual SIG Globdev Workshop. Annual SIG Globdev Workshop 2010, Association for Information Systems, pp. 1-23, SIG GlobDev Workshop, Saint Louis, United States, 12/12/10.

Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country : The Case of e-Government in Bangladesh. / Gregor, Shirley; IMRAN, Ahmed; Turner, Timothy.

Proceedings of the Third Annual SIG Globdev Workshop. Association for Information Systems, 2010. p. 1-23 (Annual SIG Globdev Workshop 2010).

Research output: A Conference proceeding or a Chapter in BookConference contribution

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Gregor S, IMRAN A, Turner T. Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country: The Case of e-Government in Bangladesh. In Proceedings of the Third Annual SIG Globdev Workshop. Association for Information Systems. 2010. p. 1-23. (Annual SIG Globdev Workshop 2010).