Despite the potential for information systems to improve societal conditions in developing countries, a lack of cumulative knowledge building to inform interventions hampers progress. This paper reports an integrated action research – design science project that addressed the problem of limited adoption of e-government in Bangladesh and contributes to design theory. Inadequate knowledge of the nature of e-government systems was identified as an underlying cause of many other problems. Activities included the delivery of a training program and a handbook targeted at senior government officers. The project had relatively modest resources and yet yielded positive outcomes. Critical reflection has established a number of design principles for an intervention of this type, with the most important principle being to first identify a "sweet spot", a point of maximum leverage, and then work on it.
|Title of host publication||Proceedings of the Third Annual SIG Globdev Workshop|
|Publisher||Association for Information Systems|
|Number of pages||23|
|Publication status||Published - 2010|
|Event||SIG GlobDev Workshop - Saint Louis, United States|
Duration: 12 Dec 2010 → …
|Name||Annual SIG Globdev Workshop 2010|
|Conference||SIG GlobDev Workshop|
|Period||12/12/10 → …|
Gregor, S., IMRAN, A., & Turner, T. (2010). Designing for a 'Sweet Spot' in an Intervention in a Least Developed Country: The Case of e-Government in Bangladesh. In Proceedings of the Third Annual SIG Globdev Workshop (pp. 1-23). (Annual SIG Globdev Workshop 2010). Association for Information Systems.