Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia

James Steele, Shirley Gregor, John CAMPBELL, Robert FITZGERALD, Byron KEATING

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    5 Downloads (Pure)

    Abstract

    Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can
    augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors’ expectations for greater interaction. Using an iterative,
    design science based approach, coupled with design thinking workshops bringing
    stakeholders together, we showed how location-based educational services coupled
    with mobile apps on handheld devices could be designed to enrich the experience for
    school students visiting the National Portrait Gallery of Australia
    Original languageEnglish
    Title of host publicationBreakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016
    Editors Parsons, Jeffrey Tuunanen, Tuure. Venable, John R. Helfert, Markus. Donnellan, Brian. Kenneally, Jim
    Place of PublicationCanada
    PublisherUniversity College Cork
    Pages17-24
    Number of pages8
    ISBN (Print)9783319392936
    Publication statusPublished - 2016
    Event11th International Conference on Design Science Research in Information Systems: DESRIST 2016 - St. John's, Newfoundland, Canada
    Duration: 24 May 201626 May 2016
    https://desrist2016.wordpress.com/

    Workshop

    Workshop11th International Conference on Design Science Research in Information Systems
    Abbreviated titleDESRIST 2016
    CountryCanada
    CityNewfoundland
    Period24/05/1626/05/16
    Internet address

    Fingerprint

    cultural institution
    school
    student
    experience
    information technology
    staff
    interaction
    science

    Cite this

    Steele, J., Gregor, S., CAMPBELL, J., FITZGERALD, R., & KEATING, B. (2016). Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia. In Parsons, J. Tuunanen, T. Venable, J. R. Helfert, M. Donnellan, B. Kenneally, & Jim (Eds.), Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 (pp. 17-24). Canada: University College Cork.
    Steele, James ; Gregor, Shirley ; CAMPBELL, John ; FITZGERALD, Robert ; KEATING, Byron. / Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia. Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 . editor / Parsons ; Jeffrey Tuunanen ; Tuure. Venable ; John R. Helfert ; Markus. Donnellan ; Brian. Kenneally ; Jim. Canada : University College Cork, 2016. pp. 17-24
    @inproceedings{aac860d1ed184487a3ee1a8f0b3e6f0b,
    title = "Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia",
    abstract = "Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology canaugment the visitor experience, and how to engage with their visitors to design programs that will meet visitors’ expectations for greater interaction. Using an iterative,design science based approach, coupled with design thinking workshops bringingstakeholders together, we showed how location-based educational services coupledwith mobile apps on handheld devices could be designed to enrich the experience forschool students visiting the National Portrait Gallery of Australia",
    author = "James Steele and Shirley Gregor and John CAMPBELL and Robert FITZGERALD and Byron KEATING",
    year = "2016",
    language = "English",
    isbn = "9783319392936",
    pages = "17--24",
    editor = "Parsons and Jeffrey Tuunanen and Tuure. Venable and Helfert, {John R.} and Markus. Donnellan and Brian. Kenneally and Jim",
    booktitle = "Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016",
    publisher = "University College Cork",

    }

    Steele, J, Gregor, S, CAMPBELL, J, FITZGERALD, R & KEATING, B 2016, Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia. in Parsons, J Tuunanen, T Venable, JR Helfert, M Donnellan, B Kenneally & Jim (eds), Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 . University College Cork, Canada, pp. 17-24, 11th International Conference on Design Science Research in Information Systems, Newfoundland, Canada, 24/05/16.

    Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia. / Steele, James; Gregor, Shirley; CAMPBELL, John; FITZGERALD, Robert; KEATING, Byron.

    Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 . ed. / Parsons; Jeffrey Tuunanen; Tuure. Venable; John R. Helfert; Markus. Donnellan; Brian. Kenneally; Jim. Canada : University College Cork, 2016. p. 17-24.

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    TY - GEN

    T1 - Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia

    AU - Steele, James

    AU - Gregor, Shirley

    AU - CAMPBELL, John

    AU - FITZGERALD, Robert

    AU - KEATING, Byron

    PY - 2016

    Y1 - 2016

    N2 - Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology canaugment the visitor experience, and how to engage with their visitors to design programs that will meet visitors’ expectations for greater interaction. Using an iterative,design science based approach, coupled with design thinking workshops bringingstakeholders together, we showed how location-based educational services coupledwith mobile apps on handheld devices could be designed to enrich the experience forschool students visiting the National Portrait Gallery of Australia

    AB - Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology canaugment the visitor experience, and how to engage with their visitors to design programs that will meet visitors’ expectations for greater interaction. Using an iterative,design science based approach, coupled with design thinking workshops bringingstakeholders together, we showed how location-based educational services coupledwith mobile apps on handheld devices could be designed to enrich the experience forschool students visiting the National Portrait Gallery of Australia

    M3 - Conference contribution

    SN - 9783319392936

    SP - 17

    EP - 24

    BT - Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016

    A2 - Parsons, null

    A2 - Tuunanen, Jeffrey

    A2 - Venable, Tuure.

    A2 - Helfert, John R.

    A2 - Donnellan, Markus.

    A2 - Kenneally, Brian.

    A2 - Jim, null

    PB - University College Cork

    CY - Canada

    ER -

    Steele J, Gregor S, CAMPBELL J, FITZGERALD R, KEATING B. Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia. In Parsons, Tuunanen J, Venable T, Helfert JR, Donnellan M, Kenneally B, Jim, editors, Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 . Canada: University College Cork. 2016. p. 17-24