Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia

James Steele, Shirley Gregor, John CAMPBELL, Robert FITZGERALD, Byron KEATING

    Research output: A Conference proceeding or a Chapter in BookConference contribution

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    Abstract

    Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can
    augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors’ expectations for greater interaction. Using an iterative,
    design science based approach, coupled with design thinking workshops bringing
    stakeholders together, we showed how location-based educational services coupled
    with mobile apps on handheld devices could be designed to enrich the experience for
    school students visiting the National Portrait Gallery of Australia
    Original languageEnglish
    Title of host publicationBreakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016
    Editors Parsons, Jeffrey Tuunanen, Tuure. Venable, John R. Helfert, Markus. Donnellan, Brian. Kenneally, Jim
    Place of PublicationCanada
    PublisherUniversity College Cork
    Pages17-24
    Number of pages8
    ISBN (Print)9783319392936
    Publication statusPublished - 2016
    Event11th International Conference on Design Science Research in Information Systems: DESRIST 2016 - St. John's, Newfoundland, Canada
    Duration: 24 May 201626 May 2016
    https://desrist2016.wordpress.com/

    Workshop

    Workshop11th International Conference on Design Science Research in Information Systems
    Abbreviated titleDESRIST 2016
    CountryCanada
    CityNewfoundland
    Period24/05/1626/05/16
    Internet address

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  • Cite this

    Steele, J., Gregor, S., CAMPBELL, J., FITZGERALD, R., & KEATING, B. (2016). Designing Location-based Educational Services for School Students at Cultural Institutions: The case of the National Portrait Gallery of Australia. In Parsons, J. Tuunanen, T. Venable, J. R. Helfert, M. Donnellan, B. Kenneally, & Jim (Eds.), Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 (pp. 17-24). University College Cork. http://hdl.handle.net/10468/2562