Abstract
Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors’ expectations for greater interaction. Using an iterative, design science based approach, coupled with design thinking workshops bringing stakeholders together, we showed how location-based educational services coupled with mobile apps on handheld devices could be designed to enrich the experience for school students visiting the National Portrait Gallery of Australia
| Original language | English |
|---|---|
| Title of host publication | Breakthroughs and Emerging Insights from Ongoing Design Science Projects: Research-in-progress papers and poster presentations from the 11th international conference on design science research in information systems and technology (DESRIST) 2016 |
| Editors | Jim Parsons, Jeffrey Tuunanen, Tuure. Venable, John R. Helfert, Markus. Donnellan, Brian Kenneally |
| Place of Publication | Ireland |
| Publisher | University College Cork |
| Pages | 17-24 |
| Number of pages | 8 |
| ISBN (Print) | 9783319392936 |
| Publication status | Published - 2016 |
| Event | 11th International Conference on Design Science Research in Information Systems: DESRIST 2016 - St. John's, Newfoundland, Canada Duration: 24 May 2016 → 26 May 2016 https://desrist2016.wordpress.com/ |
Workshop
| Workshop | 11th International Conference on Design Science Research in Information Systems |
|---|---|
| Abbreviated title | DESRIST 2016 |
| Country/Territory | Canada |
| City | Newfoundland |
| Period | 24/05/16 → 26/05/16 |
| Internet address |