Despite Challenges Food Relief Is A Conduit to Developing Relationships, Trust and Enabling Client Food Security and Specialized Support: A Case Study

This qualitative case study explores food insecurity, provision and quality within three food relief organizations that provide meals in metropolitan Australia. Interviews were conducted with a manager, staff member, and volunteer from each food relief organization (n = 9). Observational data were gathered over five days to record food preparation, service, and client/staff relationships. Four themes emerged from interview data: 1) donations and budget restrictions, 2) food provision and access, 3) food quality, and 4) food as a tool for dietary and social support. Although food relief organizations experience many challenges to addressing individual’s food security, food was a conduit for initial contact, building trust, and facilitating client access to support services.