eGovernment capacity building through knowledge transfer and best practice development in Bangladesh

This paper outlines an applied research project which was successfully conducted in Bangladesh. Prior research has shown that attitudes and a lack of knowledge have been the major stumbling blocks preventing ICT adoption in Bangladesh"s public sector. Accordingly, this one year project under the auspices of the Australian Government"s Public Sector Linkages Program (PSLP) addressed two critical issues; filling the "knowledge gap" on eGovernment processes and empowering government officials and decision makers to prepare them for successful implementation of eGovernance. In addition to preparing a strategy based on the prior research, the project aimed to build the capacity of government officials through a comprehensive but concise training program. The training was supported by a handbook specially prepared to suit the context that is likely to serve as a constant companion and guide for day-to- day IT management for government officials.