Public sector projects/ programs are commonly criticised for having poor outcomes. One reason is that such projects have multiple key stakeholders each with differing opinions regarding what would represent a successful outcome. This paper comes from current research developing an ontology between project success outcome criteria and the personal and technical competencies that may assist in attaining those outcomes. The paper reviews the development of perceptions of project success and presents a framework to assist project managers to develop a broad based success criteria review in consultation with key stakeholders and to manage perceptions of project/ program success throughout the implementation period.
|Title of host publication||The Project Governance & Controls Annual Review|
|Place of Publication||Canberra|
|Number of pages||16|
|Publication status||Published - 2018|
|Event||Project & Program Management Symposium - Canberra, Australia|
Duration: 2 May 2017 → 5 May 2017
|Conference||Project & Program Management Symposium|
|Period||2/05/17 → 5/05/17|
Slay, P., Abbasi, A., IMRAN, A., & Lee, C-K. (2018). Failure of Public Sector Programs: A Framework to Manage Success Criteria. In P. Weaver (Ed.), The Project Governance & Controls Annual Review (pp. 1-16). Canberra: UNSW@ADFA, Canberra.