Human-Centered Framework for Managing IT Project Portfolio

Research output: A Conference proceeding or a Chapter in BookConference contribution

1 Citation (Scopus)

Abstract

Human-Centered interaction (HCI) has played a significant role in different areas of, software engineering, robotics, programming, facial recognition, and IT systems. To date, Project Portfolio Management is a field that HCI has not yet received much attention. However, the project management field and more specifically, software of Portfolio Management has been encouraged in the practise of HCI and design thinking concepts to improve outcomes of projects. This study aims to develop a framework in portfolio management that improves the understanding of HCI in portfolio management and assist’s software developers to better engage design thinking in their approach. Furthermore, it develops a framework that can rectify issues identified from within the Organisational State Transition Approach of Portfolio Management, such as, unclear actions and strategic goals, uncertainty of success measures and key people being unsure of their purpose and what they were trying to achieve. We have applied a PACT framework as well as incorporating project management process groups to assist organizations to achieve their strategic goals. The outcome of this study assists portfolio managers to explore the requirements of their organization and enhance the success rate of their IT projects.

Original languageEnglish
Title of host publicationHCI in Business, Government and Organizations: Information Systems and Analytics
Subtitle of host publication6th International Conference, HCIBGO 2019 Held as Part of the 21st HCI International Conference, HCII 2019 Orlando, FL, USA, July 26–31, 2019 Proceedings, Part II
EditorsFiona Fui-Hoon Nah, Keng Siau
Place of PublicationCham, Switzerland
PublisherSpringer
Pages432-442
Number of pages11
Volume11589
ISBN (Electronic)9783030223380
ISBN (Print)9783030223373
DOIs
Publication statusPublished - 14 Jun 2019
Event6th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 - Orlando, United States
Duration: 26 Jul 201931 Jul 2019

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume11589 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference6th International Conference on HCI in Business, Government, and Organizations, HCIBGO 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019
CountryUnited States
CityOrlando
Period26/07/1931/07/19

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