Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji

Milind SATHYE, Suneeta SATHYE, Dharmendra SHARMA, Biman Prasad, Parmendra Sharma

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    Abstract

    While mobile phones are making significant inroads in many developing countries, little remains known about the policy and infrastructure constraints that affect their use for growth of micro enterprises. We address this gap in the literature. The uniqueness of our study also lies in the focus on women micro entrepreneurs in a remote Pacific island country. To obtain both the demand-side and supply-side perspectives, we conducted semi-structured interviews of 74 women micro entrepreneurs and ten key informants from the Fijian Government, mobile network operators (MNOs), and financial institutions. We found that appropriate policy framework, supporting infrastructure and appropriate ecosystem are required for rapid uptake of mobile value added services by women owned micro enterprises in Fiji. A significant number of women micro entrepreneurs were willing to embrace mobile value added services if these were made available with adequate security and at reasonable cost.
    Original languageEnglish
    Title of host publicationProceedings of the 25th Australasian Conference on Information Systems
    Place of PublicationUSA
    PublisherACIS
    Pages1-10
    Number of pages10
    ISBN (Print)9781927184264
    Publication statusPublished - 2014
    Event25th Australasian Conference on Information Systems, ACIS 2014 - Auckland, New Zealand
    Duration: 8 Dec 201410 Dec 2014
    http://bis2.aut.ac.nz/acis2014/ (Conference Link)

    Conference

    Conference25th Australasian Conference on Information Systems, ACIS 2014
    CountryNew Zealand
    CityAuckland
    Period8/12/1410/12/14
    Internet address

    Fingerprint

    Industry
    Fiji
    Value-added services
    Entrepreneurs
    Micro-enterprises
    Developing countries
    Mobile phone
    Financial institutions
    Mobile network operator
    Uniqueness
    Costs
    Ecosystem
    Pacific Islands
    Structured interview
    Government
    Supply side

    Cite this

    SATHYE, M., SATHYE, S., SHARMA, D., Prasad, B., & Sharma, P. (2014). Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji. In Proceedings of the 25th Australasian Conference on Information Systems (pp. 1-10). USA: ACIS.
    SATHYE, Milind ; SATHYE, Suneeta ; SHARMA, Dharmendra ; Prasad, Biman ; Sharma, Parmendra. / Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji. Proceedings of the 25th Australasian Conference on Information Systems. USA : ACIS, 2014. pp. 1-10
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    title = "Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji",
    abstract = "While mobile phones are making significant inroads in many developing countries, little remains known about the policy and infrastructure constraints that affect their use for growth of micro enterprises. We address this gap in the literature. The uniqueness of our study also lies in the focus on women micro entrepreneurs in a remote Pacific island country. To obtain both the demand-side and supply-side perspectives, we conducted semi-structured interviews of 74 women micro entrepreneurs and ten key informants from the Fijian Government, mobile network operators (MNOs), and financial institutions. We found that appropriate policy framework, supporting infrastructure and appropriate ecosystem are required for rapid uptake of mobile value added services by women owned micro enterprises in Fiji. A significant number of women micro entrepreneurs were willing to embrace mobile value added services if these were made available with adequate security and at reasonable cost.",
    keywords = "Mobile value added services, Fiji, policy barriers, industry challenges, micro-entrepreneurs.",
    author = "Milind SATHYE and Suneeta SATHYE and Dharmendra SHARMA and Biman Prasad and Parmendra Sharma",
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    SATHYE, M, SATHYE, S, SHARMA, D, Prasad, B & Sharma, P 2014, Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji. in Proceedings of the 25th Australasian Conference on Information Systems. ACIS, USA, pp. 1-10, 25th Australasian Conference on Information Systems, ACIS 2014, Auckland, New Zealand, 8/12/14.

    Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji. / SATHYE, Milind; SATHYE, Suneeta; SHARMA, Dharmendra; Prasad, Biman; Sharma, Parmendra.

    Proceedings of the 25th Australasian Conference on Information Systems. USA : ACIS, 2014. p. 1-10.

    Research output: A Conference proceeding or a Chapter in BookConference contribution

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    SATHYE M, SATHYE S, SHARMA D, Prasad B, Sharma P. Industry Challenges and Policy Barriers in Adoption of Mobile Value Added Services in Remote Islands: The Case of Fiji. In Proceedings of the 25th Australasian Conference on Information Systems. USA: ACIS. 2014. p. 1-10