Influences of contractual, competence and goodwill trusts on rapport and customer overall satisfaction: A case study of the Bangladesh banking sector

Johra Fatima; Mohammed Razzaque

Influences of contractual, competence and goodwill trusts on rapport and customer overall satisfaction: A case study of the Bangladesh banking sector

Johra Fatima, Mohammed Razzaque

Canberra Business School

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review

Original language	English
Title of host publication	The Sixth International Conference on Global Research in Business & Economics
Publication status	Published - 2010

Cite this

@inproceedings{d468cb04148b49be933e4cc3747afb95,

title = "Influences of contractual, competence and goodwill trusts on rapport and customer overall satisfaction: A case study of the Bangladesh banking sector",

author = "Johra Fatima and Mohammed Razzaque",

year = "2010",

language = "English",

booktitle = "The Sixth International Conference on Global Research in Business & Economics",

}

Influences of contractual, competence and goodwill trusts on rapport and customer overall satisfaction: A case study of the Bangladesh banking sector. / Fatima, Johra; Razzaque, Mohammed.
The Sixth International Conference on Global Research in Business & Economics. 2010.

Research output: A Conference proceeding or a Chapter in Book › Conference contribution › peer-review