Influences of contractual, competence and goodwill trusts on rapport and customer overall satisfaction: A case study of the Bangladesh banking sector

Johra Fatima, Mohammed Razzaque

Research output: A Conference proceeding or a Chapter in BookConference contribution

Original languageEnglish
Title of host publicationThe Sixth International Conference on Global Research in Business & Economics
Publication statusPublished - 2010

Cite this

Fatima, J., & Razzaque, M. (2010). Influences of contractual, competence and goodwill trusts on rapport and customer overall satisfaction: A case study of the Bangladesh banking sector. In The Sixth International Conference on Global Research in Business & Economics