Intercultural Communication Barriers, Contact Dimensions and Attitude Towards International Students

Jeanita Battye, Anita Mak

Research output: A Conference proceeding or a Chapter in BookConference contributionpeer-review

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Extending Spencer-Rodgers and McGovern’s (2002) intergroup threat research, this study investigated the role of intercultural communication emotions (ICE) - negative affect associated with perceived linguistic and cultural barriers, in conjunction with contact dimensions, in understanding domestic students’ attitude towards international students. Participants included 327 Australian undergraduate university students (63% female and 37% male; ranging from 17 to 58 years of age) who anonymously self-reported their social interactions with and perceptions of international students. Multiple hierarchical regression results indicated that intercultural communication emotions were moderately and uniquely related to unfavourable attitudes towards international students. The quantity and quality of social contact exhibited small positive effects on intergroup evaluations and this relationship was partially mediated by ICE. Theoretical implications are discussed and integrated in reference to strategies for creating intercultural programs on campuses. The important role of negative factors in instigating and ameliorating intergroup attitudes is highlighted.
Original languageEnglish
Title of host publicationPsychology Leading Change: Proceedings of the 43rd APS Annual Conference
EditorsN Voudouris, V Mrowinski
Place of PublicationMelbourne, VIC
PublisherThe Australian Psychological Society
Number of pages5
ISBN (Print)9780909881368
Publication statusPublished - 2008
Event43rd Annual APS Conference - Hobart, Australia
Duration: 23 Sept 200827 Sept 2008


Conference43rd Annual APS Conference


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