Abstract
This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.
| Original language | English |
|---|---|
| Pages (from-to) | 69-72 |
| Number of pages | 4 |
| Journal | Touchpoint |
| Volume | 10 |
| Issue number | 3 |
| Publication status | Published - 12 Apr 2019 |