Introducing the Double Matrix

A new ideation method for service design

Sharina Abdul Rashid, Livio BONOLLO, Eddi Pianca

Research output: Contribution to journalEditorial

Abstract

This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.
Original languageEnglish
Pages (from-to)69-72
Number of pages4
JournalTouchpoint
Volume10
Issue number3
Publication statusPublished - 12 Apr 2019

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title = "Introducing the Double Matrix: A new ideation method for service design",
abstract = "This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.",
author = "{Abdul Rashid}, Sharina and Livio BONOLLO and Eddi Pianca",
year = "2019",
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Introducing the Double Matrix : A new ideation method for service design. / Abdul Rashid, Sharina; BONOLLO, Livio; Pianca, Eddi.

In: Touchpoint, Vol. 10, No. 3, 12.04.2019, p. 69-72.

Research output: Contribution to journalEditorial

TY - JOUR

T1 - Introducing the Double Matrix

T2 - A new ideation method for service design

AU - Abdul Rashid, Sharina

AU - BONOLLO, Livio

AU - Pianca, Eddi

PY - 2019/4/12

Y1 - 2019/4/12

N2 - This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.

AB - This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.

M3 - Editorial

VL - 10

SP - 69

EP - 72

JO - Touchpoint

JF - Touchpoint

SN - 1868-6052

IS - 3

ER -