Introducing the Double Matrix

A new ideation method for service design

Sharina Abdul Rashid, Livio BONOLLO, Eddi Pianca

Research output: Contribution to journalEditorial

Abstract

This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.
Original languageEnglish
Pages (from-to)69-72
Number of pages4
JournalTouchpoint
Volume10
Issue number3
Publication statusPublished - 12 Apr 2019

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