Introducing the Double Matrix: A new ideation method for service design

Sharina Abdul Rashid; Livio BONOLLO; Eddi Pianca

Introducing the Double Matrix: A new ideation method for service design

Sharina Abdul Rashid
, Livio BONOLLO
, Eddi Pianca

Research output: Contribution to journal › Editorial

Abstract

This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.

Original language	English
Pages (from-to)	69-72
Number of pages	4
Journal	Touchpoint
Volume	10
Issue number	3
Publication status	Published - 12 Apr 2019

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Cite this

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title = "Introducing the Double Matrix: A new ideation method for service design",

abstract = "This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.",

author = "\{Abdul Rashid\}, Sharina and Livio BONOLLO and Eddi Pianca",

year = "2019",

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language = "English",

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journal = "Touchpoint",

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T1 - Introducing the Double Matrix

T2 - A new ideation method for service design

AU - Abdul Rashid, Sharina

AU - BONOLLO, Livio

AU - Pianca, Eddi

PY - 2019/4/12

Y1 - 2019/4/12

N2 - This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.

AB - This article reports on the development of a new service design ideation method which may be used for creative problem-solving. This new matrix has undergone preliminary testing in a half-day workshop entitled HackCARE, that was planned and organised by the authors.

M3 - Editorial

SN - 1868-6052

VL - 10

SP - 69

EP - 72

JO - Touchpoint

JF - Touchpoint

IS - 3

ER -

Introducing the Double Matrix: A new ideation method for service design

Abstract

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