Investigating apology response strategies in Australian English and Bahasa Indonesia: Gender and cultural perspectives

Adrefiza, Jeremy JONES

    Research output: Contribution to journalArticle

    4 Citations (Scopus)

    Abstract

    Studies on apologies have proliferated in pragmatics research, but little research has been conducted on apology responses (ARs). The present inquiry contributes to filling the gap in the literature, and it does so by examining such responses in two languages, Australian English (AE) and Bahasa Indonesia(BI). The study ultimately focuses on two variables, gender and culture. It probes behavioural differences in the genders in and between the two societies, and considers cultural differences in the expression of ARs. Using oral discourse completion tasks (DCTs), the researchers recorded andanalyzed a total of 360 responses to three apology situations. The findings reveal that ARs in both languages were complex and elaborate, embodying various subsidiary speech acts and expressions. The ARs generally showed indirectness and mitigated face threats towards interlocutors. However,one striking result is that there was no marked gender difference in AR strategy either within or between languages, thus challenging a stereotype that females are more accepting and ‘polite’ than males (Brown, 1980; Holmes, 1995, 2008). Another surprising result was that, in a significant minority of cases, Indonesians were revealed to be more direct and face-threatening than their Australian counterparts, again confronting a stereotype of speech behaviour, in this case that Asians are more indirect and ambiguous than native English-speakers in Western cultures.
    Original languageEnglish
    Pages (from-to)71-101
    Number of pages31
    JournalAustralian Review of Applied Linguistics
    Volume36
    Issue number1
    DOIs
    Publication statusPublished - 2013

    Fingerprint

    Indonesia
    stereotype
    gender
    language
    speech act
    cultural difference
    gender-specific factors
    pragmatics
    minority
    threat
    discourse
    present
    society
    Apology
    Bahasa Indonesia
    Australian English
    Language
    literature

    Cite this

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    abstract = "Studies on apologies have proliferated in pragmatics research, but little research has been conducted on apology responses (ARs). The present inquiry contributes to filling the gap in the literature, and it does so by examining such responses in two languages, Australian English (AE) and Bahasa Indonesia(BI). The study ultimately focuses on two variables, gender and culture. It probes behavioural differences in the genders in and between the two societies, and considers cultural differences in the expression of ARs. Using oral discourse completion tasks (DCTs), the researchers recorded andanalyzed a total of 360 responses to three apology situations. The findings reveal that ARs in both languages were complex and elaborate, embodying various subsidiary speech acts and expressions. The ARs generally showed indirectness and mitigated face threats towards interlocutors. However,one striking result is that there was no marked gender difference in AR strategy either within or between languages, thus challenging a stereotype that females are more accepting and ‘polite’ than males (Brown, 1980; Holmes, 1995, 2008). Another surprising result was that, in a significant minority of cases, Indonesians were revealed to be more direct and face-threatening than their Australian counterparts, again confronting a stereotype of speech behaviour, in this case that Asians are more indirect and ambiguous than native English-speakers in Western cultures.",
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    Investigating apology response strategies in Australian English and Bahasa Indonesia: Gender and cultural perspectives. / Adrefiza; JONES, Jeremy.

    In: Australian Review of Applied Linguistics, Vol. 36, No. 1, 2013, p. 71-101.

    Research output: Contribution to journalArticle

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