‘It is just part of life’: patient perspectives and experiences of diagnostic imaging referrals

Chandra Makanjee, Deon Xu, Drishti Sarswat, Anne-Marie Bergh

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


Referral for a medical imaging examination is an integral part of the medical consultation; however, not much is known about patients’ experience of these referrals. The life-world experiences and perspectives of patients as ‘persons’ referred for an imaging investigation are explored through the lens of person-centred and whole-person care. Individual interviews were conducted with 22 patients referred for an imaging investigation. The findings were interpreted in terms of the journey of a patient; that is, the processes the patient undergoes as a person in the course of a referral for a diagnostic imaging investigation as part of the disease and its treatment. Participants’ life and health journeys are described in terms of three themes: (1) events leading to an imaging examination; (2) the imaging referral experience embedded within the medical encounter; and (3) the integration of the findings of the imaging examination into their everyday life. Health practitioners should be mindful of the complexity of medical consultations that include a referral for an imaging investigation.
Original languageEnglish
Pages (from-to)507-513
Number of pages7
JournalAustralian Journal of Primary Health
Issue number6
Publication statusPublished - Dec 2020


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