It’s All in the Practice: Towards Quality Co-design

Nicole Moore, Mark Evans

Research output: A Conference proceeding or a Chapter in BookChapterpeer-review


This chapter contributes to the growing body of evidence on effective coproduction by assessing the quality and impacts of representation and non-representation related variables in co-design theory and practice. Six principles of engagement are identified that interact to influence outcomes. These include: (1) inclusive representation of affected people and professionals; (2) autonomy and equality of all participants; (3) plurality of viewpoints and engagement methods; (4) quality of process design and facilitation; (5) transmission of citizen engagement outcomes to formal decision makers and (6) citizen participation as a democratic value. All six principles combine to form an evidence-based model for assessing the quality and impact of coproduction processes, supporting the development of public sector capability and enhancing the legitimacy of public sector decisions.
Original languageEnglish
Title of host publicationThe Palgrave Handbook of Co-Production of Public Services and Outcomes
EditorsElke Loeffler, Tony Bovaird
Place of PublicationUnited Kingdom
PublisherPalgrave Macmillan
Number of pages14
ISBN (Electronic)9783030537050
ISBN (Print)9783030537043
Publication statusPublished - 23 Nov 2020


Dive into the research topics of 'It’s All in the Practice: Towards Quality Co-design'. Together they form a unique fingerprint.

Cite this