Abstract
This chapter contributes to the growing body of evidence on effective coproduction by assessing the quality and impacts of representation and non-representation related variables in co-design theory and practice. Six principles of engagement are identified that interact to influence outcomes. These include: (1) inclusive representation of affected people and professionals; (2) autonomy and equality of all participants; (3) plurality of viewpoints and engagement methods; (4) quality of process design and facilitation; (5) transmission of citizen engagement outcomes to formal decision makers and (6) citizen participation as a democratic value. All six principles combine to form an evidence-based model for assessing the quality and impact of coproduction processes, supporting the development of public sector capability and enhancing the legitimacy of public sector decisions.
Original language | English |
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Title of host publication | The Palgrave Handbook of Co-Production of Public Services and Outcomes |
Editors | Elke Loeffler, Tony Bovaird |
Place of Publication | United Kingdom |
Publisher | Palgrave Macmillan |
Chapter | 19 |
Pages | 371-384 |
Number of pages | 14 |
Edition | 1 |
ISBN (Electronic) | 9783030537050 |
ISBN (Print) | 9783030537043 |
DOIs | |
Publication status | Published - 23 Nov 2020 |