'I've heard wonderful things about you': How patients compliment surgeons

Pamela Hudak, Virginiateas Gill, Jeffery Aguinaldo, Shannon CLARK, R Frankel

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

This investigation was motivated by physician reports that patient compliments often raise 'red flags' for them, raising questions about whether compliments are being used in the service of achieving some kind of advantage. Our goal was to understand physician discomfort with patient compliments through analyses of audiotaped surgeon-patient encounters. Using conversation analysis,
Original languageEnglish
Pages (from-to)777-797
Number of pages21
JournalSociology of Health Illness
Volume32
Issue number5
DOIs
Publication statusPublished - 2010
Externally publishedYes

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