'Just a not-for-profit': supporting sustainability with business intelligence in the not-for-profit sector

Dale Mackrell, Luke Houghton, John Campbell

    Research output: A Conference proceeding or a Chapter in BookConference contribution

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    Abstract

    This paper describes an ongoing qualitative single case study exploring business intelligence initiatives within the context of sustainability using the balanced scorecard for sustainability (SBSC) framework, which was developed for the corporate sector. For our study, the concepts incorporated in the SBSC framework are applied as a business intelligence model in the not-for-profit sector with illustrations from the case, the Royal Flying Doctor Service (RFDS) Queensland section. The findings suggest that the SBSC framework is helpful for identifying challenges for a not-for-profit although the pervading organisational culture in a not-for-profit seems to be overlooked. The researchers argue that the use of this framework in a qualitative empirical study with an Australian perspective is relevant and innovative. It is planned to extend the study nationally at a later time. It is believed that this model may have applicability beyond the local context and be useful for other organisations in the not-for-profit sector.
    Original languageEnglish
    Title of host publicationMCIS 2011 Proceedings
    Place of PublicationCyprus
    PublisherAssociation for Information Systems
    Pages1-16
    Number of pages16
    Publication statusPublished - 2011
    EventMCIS 2011: 6th Mediterranean Conference on Information Systems - Cloud Computing Track - Limassol, Limassol, Cyprus
    Duration: 3 Sep 20115 Sep 2011
    http://aisel.aisnet.org/mcis2011/ (Conference Proceedings)

    Conference

    ConferenceMCIS 2011: 6th Mediterranean Conference on Information Systems - Cloud Computing Track
    Abbreviated titleMCIS2011
    CountryCyprus
    CityLimassol
    Period3/09/115/09/11
    Internet address

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