The authors of this paper argue that human intuition alone cannot be relied upon for strategic decision making in today’s business environment and that quality data intelligence is an imperative. The proposed project described in this paper is research-in-progress, action design research (ADR), to implement an appropriate information systems (IS) enabling enhanced organisational decision making. ADR is a new research method that draws on action research and design research in an organisational setting. In phase 1 of the project, a sociotechnical ‘sense-making’ approach is used to gather and analyse information and decision needs in a not-forprofit (NFP) association, Connections ACT. In phase 2, requirements are designed and modelled to build a conceptual framework that guides NFPs in improving business performance and reporting capability. Phase 3 is the evaluative stage when the framework is reflected upon and refined, with intervention in the organisation’s processes as a promising outcome.
|Title of host publication||ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012|
|Place of Publication||Geelong|
|Number of pages||9|
|Publication status||Published - 2012|
|Event||Australasian Conference on Information Systems : Location, Location, Location (ACIS 2012) - Geelong, Geelong, Australia|
Duration: 3 Dec 2012 → 5 Dec 2012
|Conference||Australasian Conference on Information Systems|
|Period||3/12/12 → 5/12/12|
Mackrell, D., & van den Boogaard, M. (2012). Making sense of business intelligence : proposing a socio-technical framework for improved decision making in not-for-profit organisations. In J. Lamp (Ed.), ACIS 2012 : Location, location, location : Proceedings of the 23rd Australasian Conference on Information Systems 2012 (pp. 1-9). Geelong: Deakin University.