Although videoconferencing technologies perform an important function in organizational communication, many users remain apprehensive about using the medium for routine communication. The study draws on media choice theory to assess the impact of communication apprehension and participation on perceptions of task characteristics and media traits. The results demonstrate that user aversion to videoconferencing has a significant impact on perceptions of task and media. A significant interaction was also revealed between communication apprehension and user participation relating to perceptions of communication richness.
|Number of pages||10|
|Journal||Journal of Information, Information Technology, and Organizations|
|Publication status||Published - 2006|