Mixed-Methods Consultation Study of Family and Friends Supporting a Paramedic Experiencing Mental Ill-Health or Suicidal Distress

Supporting paramedics experiencing mental ill-health or suicidal distress is rewarding yet challenging for family, friends, and colleagues, but little is known about these carers’ specific experiences and needs. This study explores carers’ experiences of providing support and their requirements for online support programs. Seventy-two carers completed an online survey, with 14 participating in interviews. Survey data is presented using descriptive statistics and content analysis was applied to open-ended survey responses, while thematic analysis was conducted on interview transcripts. Carers provide significant emotional and practical support to paramedics facing mental health concerns or suicidal distress, emphasizing the importance of self-care despite accompanying guilt. Positive views were expressed regarding online programs offering confidentiality, accessibility, and information on paramedics’ challenges. The study highlights the necessity for accessible online interventions, ensuring confidentiality and equipping carers with tools to address paramedics’ mental health needs while prioritizing self-care.