Performance-based Service Quality Model: An Empirical Study on Japanese Universities

Parves Sultan, Ho Yin Wong

Research output: Contribution to journalArticle

44 Citations (Scopus)
Original languageEnglish
Pages (from-to)126-143
Number of pages18
JournalQuality Assurance in Education
Volume18
Issue number2
DOIs
Publication statusPublished - 2010
Externally publishedYes

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