Anxiety about the evaluation of performance in the Australian Public Service (APS) affects both supervisors and those being assessed. We will explore some of the reasons for this anxiety, how it affects these organisations and the gap between the ideal of performance management and the more complex reality of practice. Our research suggests that we need a substantial change in the way we think about performance management conceptually and the way in which it should be implemented across the APS
|Title of host publication||Managing under austerity, delivering under pressure : performance and productivity in public service|
|Editors||John Wanna, Hsu-Ann Lee, Sophie Yates|
|Place of Publication||Australia|
|Number of pages||24|
|Publication status||Published - 2015|
Blackman, D., West, D., O’Flynn, J., BUICK, F., & O’Donnell, M. (2015). Performance management: Creating high performance, not high anxiety. In J. Wanna, H-A. Lee, & S. Yates (Eds.), Managing under austerity, delivering under pressure : performance and productivity in public service (pp. 79-102). Australia: ANU Press.