Performance management: Creating high performance, not high anxiety

Deborah Blackman, Damian West, Janine O’Flynn, Fiona BUICK, Michael O’Donnell

    Research output: A Conference proceeding or a Chapter in BookChapter

    Abstract

    Anxiety about the evaluation of performance in the Australian Public Service (APS) affects both supervisors and those being assessed. We will explore some of the reasons for this anxiety, how it affects these organisations and the gap between the ideal of performance management and the more complex reality of practice. Our research suggests that we need a substantial change in the way we think about performance management conceptually and the way in which it should be implemented across the APS
    Original languageEnglish
    Title of host publicationManaging under austerity, delivering under pressure : performance and productivity in public service
    EditorsJohn Wanna, Hsu-Ann Lee, Sophie Yates
    Place of PublicationAustralia
    PublisherANU Press
    Pages79-102
    Number of pages24
    ISBN (Print)9781925022667
    Publication statusPublished - 2015

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  • Cite this

    Blackman, D., West, D., O’Flynn, J., BUICK, F., & O’Donnell, M. (2015). Performance management: Creating high performance, not high anxiety. In J. Wanna, H-A. Lee, & S. Yates (Eds.), Managing under austerity, delivering under pressure : performance and productivity in public service (pp. 79-102). ANU Press. http://www.oapen.org/download?type=document&docid=588796#page=95