Perspectives of service quality in a higher education context: A qualitative research approach

Parves Sultan, Ho Yin Wong

Research output: A Conference proceeding or a Chapter in BookConference contribution

Original languageEnglish
Title of host publication24th Annual Australian and New Zealand Academy of Management Conference (ANZAM)
Place of PublicationAustralia
PublisherANZAM
Publication statusPublished - 2010
Externally publishedYes
Event24th Annual Australian and New Zealand Academy of Management Conference (ANZAM 2010) - Adelaide Convention Centre, Adelaide, Australia
Duration: 8 Dec 201010 Dec 2010

Conference

Conference24th Annual Australian and New Zealand Academy of Management Conference (ANZAM 2010)
CountryAustralia
CityAdelaide
Period8/12/1010/12/10

Cite this

Sultan, P., & Wong, H. Y. (2010). Perspectives of service quality in a higher education context: A qualitative research approach. In 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM) Australia: ANZAM.
Sultan, Parves ; Wong, Ho Yin. / Perspectives of service quality in a higher education context: A qualitative research approach. 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM). Australia : ANZAM, 2010.
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title = "Perspectives of service quality in a higher education context: A qualitative research approach",
author = "Parves Sultan and Wong, {Ho Yin}",
year = "2010",
language = "English",
booktitle = "24th Annual Australian and New Zealand Academy of Management Conference (ANZAM)",
publisher = "ANZAM",

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Sultan, P & Wong, HY 2010, Perspectives of service quality in a higher education context: A qualitative research approach. in 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM). ANZAM, Australia, 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM 2010), Adelaide, Australia, 8/12/10.

Perspectives of service quality in a higher education context: A qualitative research approach. / Sultan, Parves; Wong, Ho Yin.

24th Annual Australian and New Zealand Academy of Management Conference (ANZAM). Australia : ANZAM, 2010.

Research output: A Conference proceeding or a Chapter in BookConference contribution

TY - GEN

T1 - Perspectives of service quality in a higher education context: A qualitative research approach

AU - Sultan, Parves

AU - Wong, Ho Yin

PY - 2010

Y1 - 2010

M3 - Conference contribution

BT - 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM)

PB - ANZAM

CY - Australia

ER -

Sultan P, Wong HY. Perspectives of service quality in a higher education context: A qualitative research approach. In 24th Annual Australian and New Zealand Academy of Management Conference (ANZAM). Australia: ANZAM. 2010