TY - JOUR
T1 - Primary healthcare clinicians' positive perceptions of the implementation of telehealth during the COVID-19 pandemic using normalisation process theory
AU - Ervin, Kaye
AU - Weller-Newton, Jennifer
AU - Phillips, Jacque
N1 - Funding Information:
We acknowledge the Australian Government Department of Health University Department of Rural Health Program for funding. The study was conducted on land traditionally owned by Yorta Yorta First Nation Peoples. This research did not receive any specific funding.
Publisher Copyright:
© 2021 Journal Compilation
PY - 2021/4
Y1 - 2021/4
N2 - The objective of the study was to measure implementation of telehealth for client consultations from Allied Health and Community Health clinicians' perspectives during the COVID-19 pandemic. Purposeful sampling was used to invite allied and community health clinicians to complete the survey. An online survey design, underpinned by normalisation process theory, utilising the NoMAD tool, which consists of 19 implementation assessment items. Descriptive statistics are reported. A 66% (n = 24) response rate was obtained. Fifty-two percent indicated they were using telehealth for the first time. Despite the rapid implementation of telehealth for client consultations due to the pandemic crisis, participants reported positive perceptions of the use of telehealth when measured using the NoMAD. Fifty-eight percent (n = 14) of respondents agreed or strongly agreed that telehealth will become a normal part of their work. Despite unplanned and under-resourced implementation of telehealth, Allied Health and Community Health clinicians reported very positive perceptions. However, further education and training to ensure 'normalisation' of this model may be required.
AB - The objective of the study was to measure implementation of telehealth for client consultations from Allied Health and Community Health clinicians' perspectives during the COVID-19 pandemic. Purposeful sampling was used to invite allied and community health clinicians to complete the survey. An online survey design, underpinned by normalisation process theory, utilising the NoMAD tool, which consists of 19 implementation assessment items. Descriptive statistics are reported. A 66% (n = 24) response rate was obtained. Fifty-two percent indicated they were using telehealth for the first time. Despite the rapid implementation of telehealth for client consultations due to the pandemic crisis, participants reported positive perceptions of the use of telehealth when measured using the NoMAD. Fifty-eight percent (n = 14) of respondents agreed or strongly agreed that telehealth will become a normal part of their work. Despite unplanned and under-resourced implementation of telehealth, Allied Health and Community Health clinicians reported very positive perceptions. However, further education and training to ensure 'normalisation' of this model may be required.
KW - primary health
KW - research
KW - rural
KW - telehealth
UR - http://www.scopus.com/inward/record.url?scp=85101998023&partnerID=8YFLogxK
U2 - 10.1071/PY20182
DO - 10.1071/PY20182
M3 - Article
C2 - 33653506
AN - SCOPUS:85101998023
SN - 1448-7527
VL - 27
SP - 158
EP - 162
JO - Australian Journal of Primary Health
JF - Australian Journal of Primary Health
IS - 2
ER -