Quality by Design: Towards the One-Page Quality Portfolio

Craig McDonald

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    Abstract

    This paper explores the concept of quality and finds that quality is not inherent in an activity or artefact but is an organisationally defined concept to be derived from attributes that are inherent. Therefore we need to specify what it is that counts as quality in any particular artefact or activity. It considers an approach, "Quality, by design", that accommodates the specification of the quality attributes and the design of artefacts and activities that embed those attributes. It has suggested that academic responsibility can be a motivation and an enabler for quality improvement by academics. A corollary of "Quality, by design" is there should be no overaching quality assurance system separate from the work itself. Because quality is embedded differently in all levels and kinds of artefacts and activities, there is no need for more - quality is assured where the work is done. A quality portfolio should therefore consist only of a method for a quality auditor to access the operational, real, quality work of the university.
    Original languageEnglish
    Title of host publicationProceedings of AUQF 2008 : Quality & Standards in Higher Education : Making a Difference
    EditorsAnthony Stella
    Place of PublicationCanberra
    PublisherAustralian Universities Quality Agency (AUQA)
    Pages61-67
    Number of pages7
    Volume16
    ISBN (Print)9781877090936
    Publication statusPublished - 2008
    EventQuality & Standards in Higher Education: Making a Difference - Canberra, Australia
    Duration: 9 Jul 200811 Jul 2008

    Conference

    ConferenceQuality & Standards in Higher Education: Making a Difference
    CountryAustralia
    CityCanberra
    Period9/07/0811/07/08

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  • Cite this

    McDonald, C. (2008). Quality by Design: Towards the One-Page Quality Portfolio. In A. Stella (Ed.), Proceedings of AUQF 2008 : Quality & Standards in Higher Education : Making a Difference (Vol. 16, pp. 61-67). Australian Universities Quality Agency (AUQA).