Quality of Answers in Healthcare Social Question Answering

Blooma JOHN, Nilmini Wickramasinghe

Research output: A Conference proceeding or a Chapter in BookConference contribution

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Abstract

Healthcare Social Question Answering (SQA) services provide an open and free way to share knowledge and experience about health related enquires. Examples of healthcare SQA services are MedHelp, BabyHub and Drugs.com. The quality and the source of the questions and answers vary widely. Hence, we work towards identifying the factors that affect the quality of answers shared on SQA services. This paper thus facilitates the reuse of archived answers in health care SQA
services.
Original languageEnglish
Title of host publicationConnecting the System to Enhance the Practitioner and Consumer Experience in Healthcare
Subtitle of host publicationSelected Papers from the 26th Australian National Health Informatics Conference (HIC 2018)
EditorsElizabeth Cummings, Angela Ryan, Louise Schaper
Place of PublicationAmsterdam, Netherlands
PublisherIOS Press
Pages69-72
Number of pages4
Volume252
ISBN (Electronic)9781614998907
ISBN (Print)9781614998891
DOIs
Publication statusPublished - 2018
Event26th Australian National Health Informatics Conference - Sydney, Australia
Duration: 29 Jul 20181 Aug 2018

Publication series

NameStudies in Health Technology and Informatics
Volume252
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365

Conference

Conference26th Australian National Health Informatics Conference
Abbreviated titleHIC 2018
CountryAustralia
CitySydney
Period29/07/181/08/18

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JOHN, B., & Wickramasinghe, N. (2018). Quality of Answers in Healthcare Social Question Answering. In E. Cummings, A. Ryan, & L. Schaper (Eds.), Connecting the System to Enhance the Practitioner and Consumer Experience in Healthcare: Selected Papers from the 26th Australian National Health Informatics Conference (HIC 2018) (Vol. 252, pp. 69-72). (Studies in Health Technology and Informatics; Vol. 252). Amsterdam, Netherlands: IOS Press. https://doi.org/10.3233/978-1-61499-890-7-69