Questionnaire for measuring organisational attributes in dental-care practices: Psychometric properties and test-retest reliability

Katja Goetz, Philipp Hasse, Joachim Szécsényi, Stephen Campbell

Research output: Contribution to journalShort survey

3 Citations (Scopus)

Abstract

Background
The consideration of organisational aspects, such as shared goals and clear communication, within the health care team is important to ensure good quality care. In primary health care, the instrument Survey of Organizational Attributes for Primary Care (SOAPC) is available to measure organisational attributes of care. However, there is no instrument available for dental care. The aim of the present study was to investigate psychometric properties and test–retest reliability of the version of SOAPC adapted for dental care, namely the Survey of Organizational Attributes in Dental Care (SOADC).
Methods
The SOADC consists of 21 items in the following four subscales: communication; decision making; stress/chaos; and history of change. Convergent construct validity was measured using the job satisfaction scale. A total of 287 dental-care practices were asked to participate in the validation study. Psychometric properties and test–retest reliability were observed.
Results

A total of 43 dental-care practices responded to the survey. At baseline, 178 dental-care staff completed the questionnaire, and 4 weeks later 138 did so. Internal consistency, measured by Cronbach's alpha, was 0.718 or higher in the subscales. The test–retest reliability for each subscale and the overall SOADC score demonstrated good correlations over the 4-week test–retest interval, except for ‘history of change’. A strong correlation with the aggregated job-satisfaction scale showed high convergent construct validity of SOADC.
Conclusions
The consideration of organisational aspects from the perspective of dental-care teams is important for providing good quality of care. The SOADC is a reliable instrument with good psychometric properties and is suitable for the evaluation of organisational attributes in dental-care practices
Original languageEnglish
Pages (from-to)93-98
Number of pages6
JournalInternational Dental Journal
Volume66
Issue number2
DOIs
Publication statusPublished - 2016
Externally publishedYes

Fingerprint

Dental Care
Psychometrics
Reproducibility of Results
Primary Health Care
Job Satisfaction
Quality of Health Care
Surveys and Questionnaires
Dental Staff
Communication
Patient Care Team
Validation Studies
Decision Making

Cite this

Goetz, Katja ; Hasse, Philipp ; Szécsényi, Joachim ; Campbell, Stephen. / Questionnaire for measuring organisational attributes in dental-care practices: Psychometric properties and test-retest reliability. In: International Dental Journal. 2016 ; Vol. 66, No. 2. pp. 93-98.
@article{9e7f7438cc3d457ea3d16b9e1d8653bf,
title = "Questionnaire for measuring organisational attributes in dental-care practices: Psychometric properties and test-retest reliability",
abstract = "BackgroundThe consideration of organisational aspects, such as shared goals and clear communication, within the health care team is important to ensure good quality care. In primary health care, the instrument Survey of Organizational Attributes for Primary Care (SOAPC) is available to measure organisational attributes of care. However, there is no instrument available for dental care. The aim of the present study was to investigate psychometric properties and test–retest reliability of the version of SOAPC adapted for dental care, namely the Survey of Organizational Attributes in Dental Care (SOADC).MethodsThe SOADC consists of 21 items in the following four subscales: communication; decision making; stress/chaos; and history of change. Convergent construct validity was measured using the job satisfaction scale. A total of 287 dental-care practices were asked to participate in the validation study. Psychometric properties and test–retest reliability were observed.ResultsA total of 43 dental-care practices responded to the survey. At baseline, 178 dental-care staff completed the questionnaire, and 4 weeks later 138 did so. Internal consistency, measured by Cronbach's alpha, was 0.718 or higher in the subscales. The test–retest reliability for each subscale and the overall SOADC score demonstrated good correlations over the 4-week test–retest interval, except for ‘history of change’. A strong correlation with the aggregated job-satisfaction scale showed high convergent construct validity of SOADC.ConclusionsThe consideration of organisational aspects from the perspective of dental-care teams is important for providing good quality of care. The SOADC is a reliable instrument with good psychometric properties and is suitable for the evaluation of organisational attributes in dental-care practices",
keywords = "Health services research, oral health care, organisation of care, validation study",
author = "Katja Goetz and Philipp Hasse and Joachim Sz{\'e}cs{\'e}nyi and Stephen Campbell",
year = "2016",
doi = "10.1111/idj.12209",
language = "English",
volume = "66",
pages = "93--98",
journal = "International Dental Journal",
issn = "0020-6539",
publisher = "Wiley-Blackwell",
number = "2",

}

Questionnaire for measuring organisational attributes in dental-care practices: Psychometric properties and test-retest reliability. / Goetz, Katja; Hasse, Philipp; Szécsényi, Joachim; Campbell, Stephen.

In: International Dental Journal, Vol. 66, No. 2, 2016, p. 93-98.

Research output: Contribution to journalShort survey

TY - JOUR

T1 - Questionnaire for measuring organisational attributes in dental-care practices: Psychometric properties and test-retest reliability

AU - Goetz, Katja

AU - Hasse, Philipp

AU - Szécsényi, Joachim

AU - Campbell, Stephen

PY - 2016

Y1 - 2016

N2 - BackgroundThe consideration of organisational aspects, such as shared goals and clear communication, within the health care team is important to ensure good quality care. In primary health care, the instrument Survey of Organizational Attributes for Primary Care (SOAPC) is available to measure organisational attributes of care. However, there is no instrument available for dental care. The aim of the present study was to investigate psychometric properties and test–retest reliability of the version of SOAPC adapted for dental care, namely the Survey of Organizational Attributes in Dental Care (SOADC).MethodsThe SOADC consists of 21 items in the following four subscales: communication; decision making; stress/chaos; and history of change. Convergent construct validity was measured using the job satisfaction scale. A total of 287 dental-care practices were asked to participate in the validation study. Psychometric properties and test–retest reliability were observed.ResultsA total of 43 dental-care practices responded to the survey. At baseline, 178 dental-care staff completed the questionnaire, and 4 weeks later 138 did so. Internal consistency, measured by Cronbach's alpha, was 0.718 or higher in the subscales. The test–retest reliability for each subscale and the overall SOADC score demonstrated good correlations over the 4-week test–retest interval, except for ‘history of change’. A strong correlation with the aggregated job-satisfaction scale showed high convergent construct validity of SOADC.ConclusionsThe consideration of organisational aspects from the perspective of dental-care teams is important for providing good quality of care. The SOADC is a reliable instrument with good psychometric properties and is suitable for the evaluation of organisational attributes in dental-care practices

AB - BackgroundThe consideration of organisational aspects, such as shared goals and clear communication, within the health care team is important to ensure good quality care. In primary health care, the instrument Survey of Organizational Attributes for Primary Care (SOAPC) is available to measure organisational attributes of care. However, there is no instrument available for dental care. The aim of the present study was to investigate psychometric properties and test–retest reliability of the version of SOAPC adapted for dental care, namely the Survey of Organizational Attributes in Dental Care (SOADC).MethodsThe SOADC consists of 21 items in the following four subscales: communication; decision making; stress/chaos; and history of change. Convergent construct validity was measured using the job satisfaction scale. A total of 287 dental-care practices were asked to participate in the validation study. Psychometric properties and test–retest reliability were observed.ResultsA total of 43 dental-care practices responded to the survey. At baseline, 178 dental-care staff completed the questionnaire, and 4 weeks later 138 did so. Internal consistency, measured by Cronbach's alpha, was 0.718 or higher in the subscales. The test–retest reliability for each subscale and the overall SOADC score demonstrated good correlations over the 4-week test–retest interval, except for ‘history of change’. A strong correlation with the aggregated job-satisfaction scale showed high convergent construct validity of SOADC.ConclusionsThe consideration of organisational aspects from the perspective of dental-care teams is important for providing good quality of care. The SOADC is a reliable instrument with good psychometric properties and is suitable for the evaluation of organisational attributes in dental-care practices

KW - Health services research

KW - oral health care

KW - organisation of care

KW - validation study

UR - http://www.scopus.com/inward/record.url?scp=84952684075&partnerID=8YFLogxK

UR - http://www.mendeley.com/research/questionnaire-measuring-organisational-attributes-dentalcare-practices-psychometric-properties-testr

U2 - 10.1111/idj.12209

DO - 10.1111/idj.12209

M3 - Short survey

VL - 66

SP - 93

EP - 98

JO - International Dental Journal

JF - International Dental Journal

SN - 0020-6539

IS - 2

ER -