Re-assessing the importance of necessary or sufficient conditions of critical success factors in IT project success : a fuzzy set theoretic approach

Simon Poon, Raymond Young

    Research output: A Conference proceeding or a Chapter in BookConference contribution

    4 Citations (Scopus)

    Abstract

    Despite more than fifty years of intensive effort, the issue of IT project failure remains unresolved. It has been suggested that conventional approaches may be misdirecting project management effort and moreover research shows top management support to be of critical importance (e.g. Young and Jordan 2008; Tichy and Bascom 2008). However, existing empirical evidence may have a strong reliance on selective exemplary cases of top management support and they do not account for counterexamples and counterfactuals. This paper lays the foundation for further research to resolve this issue by reassessing the original research using a more systematic approach: fuzzy-set analysis. The main contribution of the paper is methodological. In overcoming the numerical limitation of multiple case study research it provides a standard approach to compare large numbers of case studies. Researchers and practitioners are provided with an approach to compare and reconcile diverse project experiences and unambiguously determine the critical success factors that are the most important for project success.
    Original languageEnglish
    Title of host publicationEuropean Conference on Information Systems 2011 Proceedings
    EditorsV.K Tuunainen, M Rossi, J Nandhakumar
    Place of PublicationUSA
    PublisherAIS Electronic Library
    Pages1-13
    Number of pages13
    Publication statusPublished - 2011
    EventEuropean Conference on Information Systems - Helsinki, Finland
    Duration: 9 Jun 201111 Jun 2011

    Conference

    ConferenceEuropean Conference on Information Systems
    CountryFinland
    CityHelsinki
    Period9/06/1111/06/11

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    Poon, S., & Young, R. (2011). Re-assessing the importance of necessary or sufficient conditions of critical success factors in IT project success : a fuzzy set theoretic approach. In V. K. Tuunainen, M. Rossi, & J. Nandhakumar (Eds.), European Conference on Information Systems 2011 Proceedings (pp. 1-13). USA: AIS Electronic Library.